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Lifetouchinability to log on/customer complaint response time

I cannot log on to access my son's school pictures. The site asks me to "Check your internet connection." My internet connection is LIGHTNING FAST and there are no issues on my end. I filed a complaint.See the Top 10 Worst Companies in Eden Prairie, MN I am supposed to receive a response in 48 hours. That is completely unacceptable. The complaint number [protected]) is no good for my specific issues (closed due to technical issues, so I can't talk to a live human being).

Hl
Oct 17, 2018

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