Menu
Life Insurance

Life Insurance review: Death Benefits 1

R
Author of the review
12:23 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My son took out an life insurance policy weeks before his untimely death. I discovered the policy while looking through his papers. I then called a Monumental Life and informed the agent of my sons death in 1998. They were too review the claim and send the benefits which included double indemnity. Since I had not heard anything from Monumental Life I called their office was told the claim was denied because my son had not taken an HIV test. A couple of weeks later Monumental life sent me a refund check for the initial monies my son paid to establish the policy and they made the check payable to my deceased son. I didn't cash the check since it was payable to him. Not only did Monumental Life withhold my sons death benefits they kept the initial payment for the policy. They never sent any paper work or a letter saying the insurance policy had was denied prior to my sons death or there after.

Update by Robbin1
Mar 20, 2014 12:41 am EDT

Addendum: This was a new policy My son had taken out the life insurance policy with Monumental Life shortly before his death.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Life Insurance reviews & complaints

Life Insurance - Term life insurance 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Life Insurance - Premium 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Life Insurance - Life Insurance
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1 comments
S
S
Squadfather1
Ballwin, US
Mar 20, 2014 4:51 am EDT

They declined the policy because he knew he had AIDS. They are completely right and you are completely wrong, "Robbin1"