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LICHFL Financial Services review: delay and inefficiency in handling policies 48

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I am a lic policy holder (policy no: 39197ssss) registered at the vaikom branch, kottayam (dist), kerala. I have paid the premium for the period of nov 2005 to jan 2006.

I am currently working in bangalore and I have informed lic office (branch office-1, bangalore) to have my premium deductions through my monthly salary (I have given this request at the time of obtaining this policy), but no steps have been taken in this regard till now.

I have send a mail regarding this to mm. [protected]@licindia.com, but didn? t get any replies since 2 months.

I feel very bad about the way in which such organizations are handling the customers.

48 comments
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Drishtitoppo
Alipurduar, IN
Mar 12, 2023 1:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am transferring (takeover) my home loan from central bank of india to lichfl through an lic approved agent. Loan processing delayed around 10 months. The agent asking 18,000/- for loan amount Rs 30,00,000/-as processing fee and around rs 10,000/- as log in fee . Are these necessary for the loan takeover ?

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Vikas Shishodia
, US
Sep 28, 2019 4:55 am EDT

Hello,

I have sent several mail and reminder to LIC regarding my property, I am not giving emi form last 3 years but this property has not been sealed yet.

LIC pitampura team is demanding for money to proceed and giving my Mentally harassment.

Kindly take necessary action on this..

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AVIJIT DAS
, US
Sep 24, 2019 5:09 pm EDT

I was a loan holder of lichfl . My loan account no [protected]. I paid all my dues in 08/08/2019. After a month till now no one of lichfl staff (Durgapur w.b ) tell that when I get my documents. Please return my documents as early as possible .
N.B. the behavior of lichfl staff of Durgapur is vary pathetic.

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Santosh mane 4444
, IN
Jul 06, 2019 3:52 pm EDT

Dear sir my LIC housing finance loan disbursed in October 2017 act no is
[protected] and [protected] but till date I have not received PMAY subsidy I have enquiry in bank but they doesn't tell me status about subsidy, then what I do to receive my subsidy, my mobile no is [protected] mail id santoshmane1100@gmail.com

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Santosh mane 4444
, IN
Jul 06, 2019 9:28 am EDT

Dear sir my LIC housing finance loan disbursed in October 2017 act no is
[protected] and [protected] but till date I have not received PMAY subsidy I have enquiry in bank but they doesn't tell me status about subsidy, then what I do to receive my subsidy, my mobile no is [protected] mail id santoshmane1100@gmail.com

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Santosh mane 4444
, IN
Jun 29, 2019 11:01 pm EDT

Dear sir my LIC housing finance loan disbursed in October 2017 act no is
[protected] and [protected] but till date I have not received PMAY subsidy I have enquiry in bank but they doesn't tell me status about subsidy, then what I do to receive my subsidy, my mobile no is [protected] mail id santoshmane1100@gmail.com

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shikha katiyar
, US
Feb 12, 2019 1:22 am EST

I am co-applicant of loan account no [protected] I need to withdraw my name as co-applicant from above mentioned account ASAP as i am no more in touch with the primary applicant. Please process my request ASAP. Also please let me know incase any favor/formality you needed from myside.

I am following with LICHFL, but no valid response.

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K K Mukherjee
, IN
Nov 05, 2018 6:27 am EST
Verified customer This comment was posted by a verified customer. Learn more

Rude behaviour and not receive the phone . Not helpful, I transferred my loan from LicHFL, but till date do not get my original documents from Lic Hfl, They have no any process not management, but only harrassing the customer .

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Arorasaab
, IN
Sep 18, 2018 10:03 pm EDT

Inspite of reduced home loan interest rates, lic hfl is not ready to reduce it according to market & charging unnecessary.

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sandip mitra
, IN
Aug 29, 2018 12:28 am EDT
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my home loan was took over by State Bank of India, alipurduar and total outstanding was paid on 17.11.2017.but till date the sale deed not returned.

Area office- siliguri, west bengal.

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Ankita Dubey Joshi
, US
Aug 16, 2018 12:55 am EDT

Hello
I had taken loan last year and LIC assured me to get the SUBSIDY of Pradhan mantri yojna scheme but after 1 year also there is no progress my other friends who had taken loan from other banks got their subsidy in 2 -3 months only And whenever I call the bank they don't give proper response also

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Ranaj hajarika
, IN
Mar 29, 2010 3:55 am EDT

my name is ranaj hazarika .my LICpolicy no491901417.date of commencement 27.3.2006 i should get my money back in month
of march.2010BUT TILL NOW NO NEWS FROM L I C BAANCH OFFICE 49A

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MOHINDER KAUR
, IN
Jul 26, 2016 7:16 am EDT

My husbands policy lic having no.S [protected] and [protected] my husbands name lt.Col. Mohan singh khaira lic branch unit iii ranjit avenue, my husbands death occured on 11.05.2007 all the documents were submitted but lic people want to know why i am appling late for the policy as i am not educated my son came from abroad and told me to get the money back we applied on 24.06.2011 but still the people are delaying the matter .Please help us out to get our money 100000 & 160000 for the above said policies.

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vinay kumar nigam
, US
Jun 07, 2011 4:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am a LIC Policy holder (Policy no: S380783896) registered at the LIC Branch KORBA OFFICE-1, KORBA(Dist), Chhattisgarh. I have paid the premium for the period of Aug 1987 to sep 2010.

I am currently working in Korba and I have informed LIC office (Branch Office-1, korba) to have my premium deductions through my monthly salary (I have given this request at the time of obtaining this policy), but in these premium extra deductions of Rs. 57 are done in Aug 2007 to Sep 2010. Regarding these problem i have complaint in the branch office korba to administrative officer but he told me that no responsibility of the company for such type of problems and no steps have been taken in this regard till now.

I feel very bad about the way in which such organizations are handling the customers.

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p.salarpuria
, IN
Jun 18, 2011 9:02 am EDT

policyt no [protected]

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SHELAJ SHARMA
, IN
Aug 01, 2009 3:08 am EDT

my pan card not recive my pan card no.CFMPS2586G my name is SHELAJ SHARMA

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shelaj shrma
, IN
Jul 31, 2009 11:42 pm EDT
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my pan card has not resiva my pan card namber cfmp32586g my nam is shelaj sharma

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mangilal gore
,
May 11, 2008 1:24 am EDT

last two statement not received(01.09.2007 to [protected]) pl.send me.thank you

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S TENDULKAR
, IN
Apr 16, 2012 8:14 pm EDT

I have 5 No. of LIC policies. & apply for the loane still 12 days are over no loan is getting they wants 4 days more. ROHA Division Why?

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S TENDULKAR
, IN
Apr 16, 2012 8:12 pm EDT

I have 5 No. of policies . I apply for the lone 12 days are over still there is no loan cheques are given me. They wants more 4 days. Why?

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Ravi Shankar K
, IN
Aug 09, 2011 6:00 am EDT

Dear Sir,
I have surrendered my policy(No: [protected]) on 07/6/2011. I am yet to get a cheque on the same till date.

I m regular customer of LIC, so please sir ...

I waiting your reply,

With regards,

Your Sincerely,
Ravi Shankar K

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Lakshminarayanan.P
, IN
Jan 21, 2011 7:22 am EST
Verified customer This comment was posted by a verified customer. Learn more

Sir-Policy No-[protected]
The above policy has fallen due for settlement of Surrender value and hence I went personally and handed over the forms along with the original and the respective forms to the concerned department.
Subsequently I have received a letter from the concerned Branch(Koyambedu) asking me to submit the original again.
Initially when I contacted them, they want me to come there personally with an acknowledgement.Since I showed my reservations in coming personally, they contacted me and informed the cheque is ready.
here again I have clearly instructed them to credit my account giving full details of my bank account along with the cancelled cheque.
Please note I had experiences of loss in transit and hence I avails this facility.
May I kindly request you to kindly look the matter in details and ensure to credit my account on its due date with a copy of acknowledgement to this e-mail id.
Regards
Lakshminarayanan
[protected]

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DINESH sachdeva1
, IN
Dec 09, 2010 5:19 pm EST

http://220.156.188.38:8080/LIC-0.1/LICRegistration.html

this site for JOB APPLICATION POSTING BUT IS TS NOT WORKING LASE DATE OF THIS POST 14 DECEMBER PLZ IMPROVE THIS SITE THIS SITE NOT WORKING ITS HANGINGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG

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ABHI KAYARAT
, IN
Oct 13, 2010 7:31 am EDT

I am Abhilash.K, Policy holder [protected] of Ottapalam.My plan is 20year money back policy with profit.My 1st instalment is due in June 10. I was asked to come personally to their office, give them my account number which also i did, taking leave from my Btech studies. Also, I had given my granpa, who is at my home has been given a general authorisation letter to collect in the local post office. I was told that if I provide my bank account number, they will directly credit in my account, WHICH TILL DATE 13TH OCT 2010 has not been done . When my grandpa aged 83years, who has undergone recently a surgery had enquired yesterday over the phone, they are telling they will issue the cheque now.AGAIN SOME OTHER LAME EXCUSES ASLO THEY TOLD HIM. First these people should keep their words. They are supposed to do teh work porperly . Why so much delay are these people are taking ?
IRRESPONSIBLE PEOPLE.
IF WE HAVE NOT BEEN ABLE TO PAY A PREMIUM, THE LIC WILL PUT ALL THE POSSIBLE PENALTIES FOR YOU.

WHAT DO THE LIC OFFICIALS HAVE TO SAY FOR THIS IRRESPONSIBLE NEGLIGENCE FROM THEIR PART ?
WHY ARE THEY NOT PROVIDING EMAIL ADDRESS OF THE BRANCHES ?

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tarun1979
, IN
Oct 06, 2010 11:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is not LIC of India's issue. Pan Card issues must be referred to IT department.

Tarun
LIC agent
tarun.lic@gmail.com

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shubhendu kumar
, IN
Sep 13, 2010 8:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

sir, i used to work with tata aig life insurance pvt. limited as adviser at begusarai in bihar branch.i had given policies nd renewls but i didn't mostly commission by company.i want to take my all rest amount.my agency code is 1050021 nd branch code is BI-01. Shubhendu kumar

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Raghavendra Shayana.H
, SA
Aug 22, 2010 2:58 am EDT
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Dear Sir,

My Name is RAGHAVENDRA SHAYANA.HINDUPUR,
This is to bring to your kind notice that, i have not received the cheque which is towards the Money Back policy-([protected]) after Completion of 5 years, kindly look into the same and do the needful.

Kindly arrange to dispatch the cheque to the below address.

Srinath H.Ramurs
#9 Vatsala 4th Main Nataraja Layout
Brigade Millennium
JP Nagar 7th Phase
Bangalore-560078

Please find enclosed the Bank Account Number([protected]) for your reference.

I have sent a email to Visakhapatnam Branch (bo_64j@licindia.com)on 12/8/2010, but no response, Kindly look into the same and do the needful.

Regards
Raghavendra Shayana.H

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Uma Shanker Verma
, IN
May 17, 2010 6:21 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,
I "(policy No. [protected] Plan 75-the money back policy-20years)" have paid premium regularly time to time as per policy Instruction. But My April, 2010 dues 2nd bonus to be not receive. til date.(17.05.2010).
So, kindly arrange the Bonus with interest as per Law.
Thanking You.

Uma Shanker Verma
Policy No.[protected].
Lucknow. (UP)

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chauhan.ajay34
, IN
Apr 04, 2010 4:37 am EDT

dear sir,
i had alredy a complaint to you about my father pension chaque has not received in last three moth of 2010. at least month of jan. or feb. we always recied thease pension cheque.
i have alredy before two days have sent all details but i have not any answer to me.
please sent me all details why are you hold thease chaque?
details are :
name: heera lal chauhan
policy no: 1043
annuity no.: M0102283
adress: heera lal chauhan
house no. 67/7, station road,
sive nagar, Lakheri,
distt. Bundi rajasthan
pin code:323603
mail id: chauhan.ajay34@yahoo.com
ajay_chauhan007@sify.com

please confirm.
thankyou

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Maac
, IN
Mar 29, 2010 1:04 pm EDT

LIC employees or Manager who should work towards customer service to general public, have transfomred as a medium of gundas no sense of ethics...they promise you a housing loan then rejects it with improper reasons. Do not provide controll number if asked to produce credit check above all takes full processing fee even without sanctioning. Above all threatans customers saying that are government...they should realise they are providing service to govt rather govt themself. Totally not acceptable i will never in my life has any transaction with LIC in any way.

Somebody has to take srtict actions on these employees...maily ib branches in Veleachery and utmost in Annanagar housing finance LTD.

Regards,
PK
Chennai

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Jaimin.Patel
, IN
Mar 22, 2010 6:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,
I was taken 03 nos. Policy of LIC in last week of Aug-09, I received bond
of one policy in after three months, balance i received after 6 months ( I
think this much times not required for bond print out because I also have
other company polices. and they give to me within Max. in 2 months),
Notable thing is They print Jivan sathi bond on Printed on jivan mitra
paper, I felt very surprised when i received paper.
I give bond back to agent but after that i not receive till date. (what is
going on?)
I called to customer care also but they always busy, I putted Two times
complain also but no one reply me or not send me bond. i have no any
options without send mail to you.

My Policy no. are :-

A - [protected]
B - [protected]
C - [protected]

I send you that complain also, Please find enclosed,

(See attached file: Downloaded file for check-[protected].pdf_.pdf)(See
attached file: complaint for bonds-11-03-2010.doc)

Please Please sir, do need help for me to get bond.

I have one other policy also which was taken on 31 Dec 2009, i also not get
this policy bond.

Policy no is

D - [protected]

I m regular customer of LIC, so please sir ...

I waiting your reply,

With regards,

Your Sincerely,
Mr. Jaimin Patel

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gKUMAR9999
, AE
Mar 08, 2010 12:19 pm EST

lic agents are simply cheating common people by offering big benefits and returns.
i have two ulip policies, now i am a big looser, i beleive the agent and never told me about charges of ulip, as i understand ulip is a big cheating, other policies are far better than ulips. agent told me only to pay three years, now saying i have to pay five years to get anything, this is also cheating, after five years no guarantee, if market come down i have to suicide no other way. LIC IS MOTHER ###ER

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Address Change
, IN
Dec 18, 2009 3:16 am EST

I am a LIC Policy holder (Policy no: [protected], [protected]) registered at the Ottaplam Branch-775) i would like to inform you add my full address in your system.

Presently System Address:-

1. Policy No: [protected]
Branch-Ottapalam Branch-775
Name of the Nominee/Assignee
PRABHAKARAN NAIR
Name: BALASUBRAHMANIAN V.K
Addr : VADAKKEKURUVATH HOSUE
MAYANNUR PO

Presently System Address:-

2. Policy No: [protected]
Branch-Ottapalam Branch-775
Name of the Nominee/Assignee
PARUKUTTY AMMA
Name: BALASUBRAMANIAN V.K
Addr : VADAKKEKURUVATH HOSUE
MAYANNURE PO
THRISSUR

please correction both policy number's address & nominee name:-
1. [protected] - Nominee: PRABHAKARAN NAIR
2. [protected]- Nominee: PARUKUTTY AMMA

BALASUBRAHMANIAN V.K
VADAKKEKURUVATH HOUSE
PO: MAYANNUR
THRISSUR
KERALA-679105

Kindly look into the matter please correction my address & nominee name and after reply to me this mail id:-balanpnair@yahoo.co.in, balanpnair1983@gmail.com.

Best Regards,
Balasubrahmanian v.k
[protected]
[protected]

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Ram Babu Sah
, IN
Sep 29, 2009 6:38 am EDT

It is very regret to say that your LIC Branch, Chakradharpur, West Singhbhum is no smooth functioning & giving the service to your insured customers, so called bad name of LIC branch, Chakradharpur.
I the undersigned has gone to said branch for releasing of Policy Bond, but it is my unfortunate that the dealer Mr. JUNAS abscond himself since 12.30 hrs to 15.30 hrs. I asked some lady staff who is available there, she told that now lunch time he will come back 14.00 hrs. but 2 hrs. has gone Mr. JUNAS didn't come on his seat at 15.30 hrs., Then I approached to your Branch Manager & Asstt. Branch Manager they said he will come after lunch. I astonished that what is lunch time 2 or 3 hrs. ABM & BM's behaviour is also not good. 1.00 hrs. to 3.00 hrs some 6 staff are playing Carom, but they did not work on his seat.
Tow deposit counter is available but no cash checking & counting machine available, so lot of time taken by cashier. One agent taken lot of renewal premium in one slip and stand on queue so needy policy holder get too much inconvenient in queue for depositing renewal premium. I also suggest you kindly open one extra counter for insured policy holder customer.
Therefore, I approached to your kind honour kindly surprised check and visit the Chakradharpur, Branch whose time-table of office hour is not maintained by your staff and take Disciplinary action against him. Otherwise called bad name of LIC, Chakradharpur Branch due to miscreant/misbehave by LIC staff.
Your remedial action is highly solicited.
Thanking you in anticipation,
Yours faithfully,
(R.B. Sah)
Qr. No. H-20/5
Chakradhapur In front of Rly. Hospital
Dt: 27/09/2009 Chakradhapur
West Singhbhum
Mob: [protected]

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PRAWIN
, IN
Sep 20, 2009 12:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am a client of LIC market plus.It was said in premium receipt that units alloted would be intimated saperately, but I have not got any information regarding allotment of units since opening of policy.I
submitted applications in written to send my account status on my e mail id, but no action was taken
yet.I also requested to send me customer id to see my account status, but no action was taken
yet.Details of my policies are given below:-
1.MARKET PLUS-POLICY NO.[protected], Premium Rs.20000, AGENT-[protected], DO-000086
2.MARKET PLUS-POLICY NO.[protected], Premium Rs.10000, AGENT-[protected], DO-0000962
3.LIFE INSURANCE-POLICY NO.[protected], Premium Rs.1128/half yearly, AGENT-[protected], DO-0000962
4.LIFE INSURANCE-POLICY NO.[protected], Premium Rs.5147, AGENT-[protected], DO-0000962
NAME-PRAWIN KUMAR
PERMANENT ADDRESS:S/O SHRI GANGADHAR JHA, NEW COLONY, IN FRONT OF REAL PUBLIC SCHOOL,
SHERPUR CHOWK, P.O.-M.I.C.BELA, MUZAFFARPUR(BIHAR).PIN-842005.
PRESENT ADDRESS-PRAWIN KUMAR, Q.NO.1032 D, RAIL COACH FACTORY, HUSSAINPUR,
KAPURTHALA(PUNJAB), PIN-144602.
Mob.No.-[protected]
E-Mail id-pkjha0210@yahoo.com

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CHARANJEET KAUR
, IN
Sep 13, 2009 12:59 pm EDT

Dear Sir,

I am a insurance advisor with TATA AIG LIFE INSURANCE COMPANY LTD. at Ludhiana branch pakhowal road. I am willing to switch to other compny but concern authority is not sending N.O.C letter. I have already submitted resignation letter to the company. and have been waiting for my N.O.C. kindly suggest me how to get N.O.C as soon as possible.

Charanjeet Kaur
Advisor Code 4152470
Licence No 1534115
[protected]

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Ranjit Kumar Padhi
, IN
May 26, 2009 5:39 am EDT

Sir,
I am working as a LIC agent code No.0215458c, under DO code 1280057 and branch code: 58C. I want a No Objection certificate from LIC for which I have applied through the DO to the Branch office but the DO and branch manager both unnecessarily making me to run here and there.
I want this Urgent for my livelihood. I have no other source for earning so I need No objection for working under some other finance company.
Any how we are working in India LIC is a very big company and if I will resign LIC is not going to loose any thing.So please advise the Branch Manager, Branch Code: 58C for Issuing Immediately my No Objection Certificate. Expecting an early positive result. My Phone No: [protected].

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Kaushal Kishor
, IN
Jan 17, 2009 3:57 am EST
Verified customer This comment was posted by a verified customer. Learn more

I want to pay premium online but my policy [protected] is not displaying in pay premium online hyperlink 10 days back i had given complain but still it is not showing

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Anil K. Deshpande
,
Oct 07, 2008 10:32 am EDT

One of my my friend based at Pune- Maharashtra, was working as LIC agent since last 6 months. Looking into speed of the progress registered by Private Life Insu. Companies, my friend resigned from LIC Agentship [ Resignation submitted to LIC Office Pune, stting the reason that she want to prosper with other Private Life Insu. Company. This new company suggested to bring NOC [ No Objection Certificate ] from LIC, Pune. When my friend approached LIC, Pune office and applied for NOC, she was orally replied that such an NOC can not be given and given one reply in writing that her resignation has been forwarded to Head Office of LIC of India, asked her in the same letter, why she want to resign form LIC Agent responsibility? To this, she once again replied the same answer. But till today she could not get NOC from LIC Office, Pune. This has stopped her from depositing new business for the New Private Life Insu. Company for which she is interested to build her career. Pl. suggest the proper guidelines and channels and procedure to obtain such NOC from LIC of India, Pune office. This is I think attack on our Fundamental Right offered to us. Can't somebody change the organisation for his convenience? I look forward for your help in this regard.

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K V RAVINDRA CHOUDARI
,
Sep 30, 2008 3:56 pm EDT

I am an agent in Hosur(tamilnadu) branch. I made two policies of New bima gold & Market plus-1 in the begining of the august. But the policy holders still didn't recieve the BOND for these policies. I have enquired in the branch office, where I didn't get any response.They are saying that bonds will come in next week . This is the answer i am getting every time.For earlier policies also i have quaralled with the office assistant.This problem is keep on repeating.I am not able to answer the policy holders. PLZ TAKE IMMEDIATE ACTION ON THIS OTHER WISE I WILL SEND SAME COMPLAINT TO IRDA FOR FURTHER ACTION.

REGARDS,
K.V.Ravindra choudari

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