LG/washing machine/F1068LDP / non coplaince of complain

near tv tower asansol, Asansol, India
Contact information:
Phone: 9474003303

i purchase one LG washing machine from authorised dealer(Mass marketinig, Asansol on 22/05/2011. But from the date of purchase the machine is defective and i have lodge complain for several times in the call center of LG. The service engineer comes from the service centre inform me he has not identified the defect. So i asked the Mass Marketing for replace this machine but they refuge tn do so.

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