LG / front load washer and dryer with sidekick pedestal washer

United States

We have had multiple issues with clothes remaining dirty, dirty soap dispensers requiring frequent clean tub cycles, machine leaks from back pipes due to damaged threads with expensive property damage due to floor leaks and water flooding. Our clothes worn out with balling out even if we use delicate cycles. The Turbo clean and steam cycles don't work. Very bad customer services, giving the run around. We received letter from LG Premium Care if we wanted to purchase extended warranty, which we thought will be a good idea since the machines have had so many issues within first year!! So we paid upfront for 3 yrs of extended warranty. When we called for service, LG Premium Care will not cover the side-kick washer since that was not included? LG Customer services said for us to call Best Buy regarding issues with LG Premium Care warranty extension?

Jun 19, 2017

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