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Lexus / Awful company

1 United States
Contact information:

I went to get a part, and I was followed around as if I wanted to steal something. The general manager asked to black employees to defuse the situation because they could relate to another Black man. This is not the first time, prior to this I was asked if I wanted a job application when I went to view the Rx300. This time an employee told me that they were going to call police on me because I am an irritate customer. The GM tried to speak to me but his demeanor waws that of ignorance as he guaranteed me that the customer was always right. I want Ray Catena (the owner) to contact me. I will not stop until this situation is rectified.


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