LEXPRO / OVER charging
Lex pro mechanical came to my home as an authorized agent to repair Goodman HVAC . I initially had installation done by someone who was the local drunk who posed as a be all know all to install these units. Lex Pro mechanical came to the rescue...Charges for getting one unit running was the same as if I had called a reputable installer to do the whole installation from start to finish for 2 units . The technician made @ least 50 trips every 2-3 hrs to his vehicle on my time.
The technician also refused to use the new digital thermostat I provided and told me it would not work with the unit.
That was an additional $238.
I had Fayette Heating and Air come out after them because the inept tech with Lexpro did not install piston kit and low and behold the same unit quit working. LexPro was not apologetic or helpful (they did offer to send tech out again at an additional cost of several hundred dollars ) nor did they offer to refund the thermostat price,
FAYETTE HEATING AND AIR TECH SAID OUR THERMOSTAT WAS A BETTER THERMOSTAT AND WOULD HAVE WORKED FINE WITH THE GOODMAN UNIT.
I would like to know if anyone has had similar problems with this company. They are based in Lexington Ky.
THANK GOD FOR FAYETTE HEATING AND AIR, I HAVE LEARNED MY LESSON ABOUT HOW TO DO BUSINESS WITH A COMPANY WHO HAS A VERY GOOD REPUTATION.