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5.0 43 Reviews

Lexington Law Firm Complaints Summary

43 Resolved
0 Unresolved
Our verdict: With Lexington Law Firm's perfect complaints resolution rate, you can expect exemplary service. However, it's beneficial to read beyond the numbers. Explore detailed customer reviews to understand the context behind their success. Familiarize yourself with the full range of services offered by Lexington Law Firm and prepare clear communication for any interactions. Keeping a personal record of your dealings will help you navigate their services effectively and ensure your satisfaction with their performance.
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Lexington Law Firm reviews & complaints 43

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5:35 pm EDT
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Lexington Law Firm illegal money withdrawel

i called lexington to see if i could get my credit straight i was allready struggleing with my bills my job got slow so i called them back to cancele they said they would have to take 99.00 dallars from me so i called the bank and blocked them i only had 37.00 in my account they took 59.00 in stead of 99.00 because it was block which over drew my account took my gas money to get to work when i called them they said be glad they only took 59.00 instead of 99.00 i begged for my little money back they said no somebody needs to do something PLEASE PLEASE PLEASE SIGNED BROKE AND OUT OF GAS

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CynthiaPardue
, US
May 17, 2016 11:56 am EDT

I called them to get information then about 2 days later I checked my credit and all the closed collections that have been on there for about 6 1/2 years have all started over. I know they had something to do with it because I decided not to use them.

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Silvia Castaneda
, US
Mar 08, 2016 9:46 pm EST

I contacted lexington law to cclean my credit but they ended up taking $99 out a month later and didn't let me know about it then answer the phone and called and hung up in my face numerous times then never let me know they told me they're going to take out $12.98 not $99 and I am SSI clients I receive Social Security benefits for long term memory loss and for dozens of other reasons I feel like I've been taken advantage of and I need some answers what can I do cuz this is not fair

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bitchface
Fayetteville, US
Jun 03, 2011 3:43 pm EDT

I called these ###s to ask what they do to repair credit they said they need my social security number and debit card number to verify im 18 or older.Then i did not agree with the amount they were charging so i declined their service.well they took 120.00 off my debit card which was my SSI check.The only money i get a month.Im a single mother and in a wheelchair.I cant pay my rent now and all they can say is sorry but all we can do is cancel whatever it is they signed me up for without my permission.And they will not refund my money.This is not fair that is not legal and i would never ever use these people for ###! I will go broke suing them

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3:53 pm EDT
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Lexington Law Firm - illegal charges to debit/credit card

I hired Lexington law firm to help dispute some issues on my credit report. I called and closed my account in March of 2008, but in April they charged my account again. I talked to a representative named "Lance", who told me that they could only credit the money back to my account with a supervisors approval. After 3 weeks of this, and no calls back from...

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12:00 am EST
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Lexington Law Firm Money stealing!

Lexington Law (John C. Heath, Esq.) steals money by never authorized posting of bills to Credit Card Accounts, even after the account is closed. In my case they were supposed to bill my Western Union CC on the 4th of each month. Instead, they bill on the 2nd and then erratically, to justify charging extra, when money were not available. They also lie to you, by telling that the bill was declined, when in fact, they don't post the bill, and then charge late fees.(They promised to send me proof of attempt to post, but never did, because, they did not have one!) They promised to credit for illegally charged amount(s) in telephone conversation (Daniel), to provide the proof of attempt to bill you on time, but they don't do this and don't respond to your communications after.

Their correspondence with Credit Bureau is ineffective, because they mail the same form letter for everyone, and Credit Bureaus recognize their 'signature' and stall the process of investigation, stating to customers, that they should telephone them directly (The lines don't answer or ask you to send proof that you are, who you say you are). After loosing several months the process starts all over. What's the purpose of paying to Lexington Law...

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Michael Bodily
, US
Apr 20, 2019 10:34 am EDT

I've taken out two loans using them because I needed to fund my inventory requirements quickly. The process to obtaining loans from them is easy, but the terms are are too predatory for me to come back. I don't have a problem paying that monthly commitment as I contractually agreed to do, however, I have excellent business records and have always paid bills on time. For them to charge such high fees, to me, is considered a scam. Then after the loans are paid in full, they no longer allow me to borrow again. That's fine, I will never do so. To LL and your interest rate algorithm - hope it blows up in your face.

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Isabelle Maverick
, US
Apr 19, 2019 2:01 pm EDT

What just happened? Declined by a auto system wow! They want to see around 5k working capital so if you don't have it please don't waste time here. Do you really help a business that is growing or are you all about numbers Reviewed by a computer?

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Lexington law rips u off 99
Fort Lauderdale, US
May 14, 2014 4:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Cancelled service and was told it was cancelled. Still being charged. Rude service spoke to shawn perry his supervisor brianna mckenna refused to speak with us to address issue. Her supervisor who is debra bone have not been of any assistance. Making complaint to attorney general and to bbb. I encourage others to do so its a rip off and even if you cancel tgey will still take your money. Is it worth is to them? There retention rate must be terrible

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Barbw7901
Philadelphia, US
Feb 22, 2013 4:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Just got off the phone with Larry Zurlingen (he didn't want to give me his last name) BIG RED FLAG!...this whole operation is a SCAM, he wanted to charge my brother 12.99 to pull his credit report FYI(everyone is entiled to a free copy of thier credit report once a year)...I also asked him why is this compant called "Lexington Law" if in fact everyone working there is a "paralegal"? he really had no answer for me, so I just ened the conversation.

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onlyeve
Island Park, US
Apr 24, 2012 5:31 am EDT

That is so right. Lexington Law steals money and does totally nothing besides sending the same letter forms for everyone. Besides we can't stop Lexington Law from taking money from our accounts even we stopped their useless service 3 months ago. they can't help with anything. And that exactly what happen: credit bureau wants verification after 6 months -that was wasted time.
And another thing, there are no Lawyers there, it is all gimmick, they have only paralegals. The name of lawyer on the website (Johnson) is not real - that person does not exists - just ask to speak to that lawyer and no one knows who is that.
And the best way to fix your history - is do it yourself. Contact card, get the right person to talk to ( not easy, but will happen), write letters to creditor until you get it to right dpt, if you need to settle - settle it. I had an error on my credit history against my closed acct and was not easy to fix, but after I realized that Lexington Lawyers will not help me, - I finally did it myself. I was just 1 call and 1 letter away from making it right. Believe or not Lexington alert didn't even pick up any changes on my credit history - that is how pathetic they are and keep sending me notifications after my acct closed 3 month ago. So notification emails don't work ether.
And how about this person who was so happy about service: Todd - do you work there or part of their scam. I know you did not make any payments to them.

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Todd Jackson
Buffalo, US
Feb 25, 2009 4:04 pm EST

i disagree with this complaint...lexington law has helped me to build up a good credit score..

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Todd Jackson
Buffalo, US
Feb 25, 2009 4:03 pm EST

I totally disagree with this complaint against lexington law...as my self is with lexington law firm...they have really build up my credit score, because when i applied for credit cards for the first time, i was disqualified..but last month when i applied for credit cards again..i was qualified for it.. Thank you Lexington Law Firm...

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