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Lewis Groupdamaged tv

Two years ago I bought a Hisense TV from Lewis store in Polokwane . It's been working since then. Now it has started giving me problems as it's not turning on anymore. I have reported this to Lewis store, where I bought it. They told me to pick up the TV and bring it to them. I replied that I can't bring it, they must come fix it as they were able to deliver. The guy said to me if I can't bring it to the store then they can't come to fix it too, so I must stay with it like that. Is this how you Lewis give customer service? It's poor. I don't think I will ever purchase anything from you people, if that so.

Ig
Nov 24, 2018

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