Levitz / Fraud and stealing!
I ordered a cocktail table and end table (Kraussner furniture) on 1/12 from Levitz. I canceled 1/14 within their written and verbally stated 48 hour guideline. They voided the sale but would not credit my card because they said they filed for bankruptcy - something they did not tell me when I purchased-I don't know why that is my problem anyway. The manager of the Lake Grove store said he could not return my money, just void the sale. He said to call Woodbury. After dealing with the supervisor at Woodbury on 1/13, I was told they'd credit me. I called on 1/14 when I didn't receive verification. They again said I wasn't going to get the credit to my card. After much disagreement, they said I'd get a store credit, which I did not want, and they would not send me proof. After speaking with another supervisor, I was told I would get credit and they'd call to verify. No call. So, what they did was cancel my order, but not give me my money back. Isn't that stealing?
I contacted the furniture company (Kraussner) about Levitz and they said they told Levitz that since Levitz owed them millions, they would not ship any more furniture to them. At the time I bought the furniture, Levitz knew that Kraussner would not ship. They took my order knowing they could not deliver. The furniture was apparently listed below cost to sucker people like me. Isn't that fraud?