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Levis / Colour Lost

1 India Review updated:

I want to bring to your notice a situation that I could not expect from a comapny like Levi's Strauss. I purchased a black color jean from Levi's

showroom, Shipra Mall, Ghaziabad. Its article no. is 517. This jean was tagged at Rs. 1600 and i purchased it in sale in July-August 07. I have the bill

with me. I purchased this jean at 50 % off at Rs.800. I wore that jean rarely and washed it for the first time in December. I was in my hometown on

holidays. On first wash, this jean lost a lot of colour though my mom followed all the norms which were specified for washing and drying. Now that

jean looks decades old, lost its colour from back side and near the pockets and a pale faded (white) color has emerged. Its looking very odd as already

the jeans is washed pattern near the thighs.

When I went to NOIDA again in January, I went to the same shop and put to his notice the condition of the jean. At first he refused to take

the complain and gave the reason that this jean was purchased in sale and no claim can be put on sale purchased items. After my friends and me argued

for 15 mins, he kept the jean and told us that a representative of Levi's comes every week and he'll show that jean to that person. When we went to him

the next week, he told us that the representative has refused that this claim can't be considered as it is sale purchase. He also agrred that my jeans was a

old article and it was lying in his showroom from a pretty long time. He also suggested us never to buy anything from sale in future.

As all of us have been wearing Levi's from a pretty long time, we didnt believe him also keeping in mind the brand reputation of Levi's. But ya all of us

decided not to buy anything from the showroom in the future.Recently, when I came to my hometown again I visited the new Levis showroom in

Udaipur and I showed him the jeans. He told me that his is a signature collection showroom, so he couldn't entertain my complain. He advised me to

write to you. Now please tell me that what I can do or may be I'll have to wear that ugly jeans carrying just the tag of Levi's.

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Comments

  • Ho
      22nd of Jan, 2011
    0 Votes

    MY NAME HONEY BANSAL FROM BATHINDA .AND I HAVE PURCHASED ONE LEVIS JACKET IN LEVIS STORE FOM BATHINDA ..JACKETS HAVE SOME FAULTS AND PROBLEMS.AND I ASKED THE SHOPKEEPER PLZ CHANGE THE JACKET, HE SAID NO RETURN NO CHANGE THIS JACKET AND HE MISBEHAVE ME .
    HONEY BANSAL FROM BATHINDA
    9815967210
    HONEY.BANSAL88@YAHOO.COM

  • Ho
      22nd of Jan, 2011
    0 Votes

    MY NAME IS HONEY BANSAL FROM BATHINDA . AND I HAVE PURCHASED ONE LEVIS JACKET FROM LEVIS STORE. THIS JACKET PRICE IS 4599.THIS JACKET DUE TO SOME PROBLEMS .AND I ASK MANGER PLZ CHANGE THIS JACKET THE MANAGER ASKED NO CHANGE AND NO RETURN THIS JACKET.HE IS MISBEHAVE ME .
    HONEY BANSAL
    9815967210
    HONEY.BANSAL88@YAHOO.COM

  • Bi
      28th of Jun, 2011
    0 Votes

    Levis Shirt - Blue - Lost colour in the first wash. Don't know where to go. any help ?? bilal@moodi.org

  • An
      28th of Nov, 2011
    0 Votes

    I bought 3 jeans from the Levis store in MGF Metropolitian Mall in Gurgaon. 2 of these jeans which were deep blue in colour, loose colour. My hands become blue if they get rubbed to the jeans. I am disgusted with such a thing from a brand like Levis. Each jeans costs more than 3000 rupees and this is what we get. Ankita Khemka - ankitakhemka86@gmail.com

  • Sr
      12th of Jul, 2017
    0 Votes

    I purchased my first Levis from Alpha one mall in Ahemdabad for 2000 bucks but my happiness was short lived as soon as I washed it for the first time. Its colour changed. It went from dark blue to a weird colour I don't even know about. I request you to look into the matter. This was not expected of a reputed brand like yours.

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