Letgo
reviews and complaints

Today I drove all the way from Queens to the Bronx to buy an Apple Watch from Joey G. When I arrived at Joey's location I asked him is he sure that the Watch is unlocked multiple times and am I going to have any problems with the Watch. He reassured me that everything was fine with the Watch and that if I had any problems that I can contact him. When he gave me the device it was dead. When I got home and charged the device there was an Activation Lock on it. I contacted Joey asking him to send me his email and password to take off the lock but he looked at my message and didn't respond. I have come to the conclusion that his device has been stolen .

This guy Anthony J. is posting an Elvis staute for sell that is owned by a Burger King in Buena, NJ. This is a scam and needs to be taken off immediately. We do not know why he is posting this item for the fact that he doesn't own this item. I work for a different Burger King who is chained to the one shown in the picture. I'm just worried that a possible robbery could occur. Or just trying to prevent someone else getting scammed. Thank you for your support.

I have submitted an email to alert letgo someone somehow has taken over my account. I do not know how or why they would have done this, unless they plan on accepting payments and walking away from it, leaving the people without the items and leave me to have to deal with cleaning it up and proving it wasn't me.

I created my account around 10/30/2016 but it doesnt take my login or password and now has let me create a new account using my original email and password. But if you search you will still see all my items listed.

The crazy part is I create a new item a free item to just post a message my other account was hacked and they delete it from my items so I cannot even alert people that my other account is hacked and to not buy anything from me until this is resolved and get this letgo just deletes the item but they wont go in and fix the original issue.

If you search for 2003 lincoln stretch limo in area code 85338 you will see my limo. But it is not under my account and still listed for sale.
Please spread the word to get these accounts deleted I wont use letgo if their not going to help.

I have added pictures of the items I was selling and would like all of them off this site.

Ken gage

She left me a bad review & blocked me because I sold an item she was interested in. She never asked me to hold the item, she said she was coming to town. I thought she was coming to town & was thinking of getting my item while she was here. She never confirmed that she was going to buy it. And even if she did ask me to hold it - I would have told her the same thing I tell everyone else...I don't hold items for people after I've had people back out when the day comes or not show at all. Miscommunication and she just jumped to conclusions.

The future gamer placed some disrespectful volger coments and also placed a bad review for no reason because he didn't like the price i told him after i told him the lowest price i would take he stated block this d**** in your mouth then blocked me and wrote a bad review i never sold him any items this was my first interaction with him he needs to be disciplined

I purchased a iPhone 7plus from Britney Flynn for 250 she stated to me to send money through google wallet and the phone will be arriving to me by Wednesday. It's now Saturday an I have not received the phone or a message with any info I've tried contacting her but no response when I try To go back and send her a message I notice that she blocked me and I haven't received the phone or any info regarding the phone or a refund can you guys please help me get my money back

The seller asked that we pay through ebay gift cards. We did not think anything about it as we were provided a legit looking invoice from ebay for the asking price. They said they had possession of the tractor. We paid $1500 and never received the item. Now no one is answering the toll free number that we were given to call. We would like our money back. The transaction occurred on 3/29/17 and we were supposed to receive item by Friday at 5pm on 3/31/17 and then by 10am on 04/01/17.

On Wed, Mar 29, 2017 at 1:36 PM, eBay Invoice
wrote:
Dear Ronald Smith

Order Details - #[protected]​

Item: 1997 Bobcat 763

Confirmation number: DMB4520258951206198

Estimated time of the arrival (ETA) - Friday, 03/31/2017 06:00 PM

After the 5 (five) days inspection period is over, the Buyer must contact eBayFinancial Department at: +[protected] with the result of the inspection. If the buyer refuses the item, the payment will be refunded to the Buyer. If the item is accepted, eBay submits the payment directly to the Seller within 5 (five) business days.

Thank you for using our service!

---- On Wed, 29 Mar 2017 07:23:13 -0700 eBay Invoice wrote ----

eBay Buyer Protection - Order ID [protected]

Dear Ronald Smith,
We appreciate your business and thank you for choosing eBay. You can find the invoice for your item 1997 Bobcat 763 attached to this email. For a better understanding on how to complete your transaction is necessary for you to read the invoice carefully.
For any questions contact eBay Support Department: +[protected].

Sincerely,
eBay Buyer Protection

This is the link to the item.

http://app.letgo.com/a/key_live_aglXbsSWpZr2cg83NWyStefeqFbMMU8q?%24identity_id=304722754870027534?tags=android_app&channel=general&feature=product-detail-share&type=0&duration=0&source=android&data=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 posted by bobcar2

I was given a bad 1 star review by a customer claiming I was "Rude. Disrespectful. All buyers please beware." When in the conversation I was nothing but nice and all I said was "Yes, it's for sale." And "price is firm" Now none of my products are being listed. The customer even blocked me and again I was super nice I just said price was firm. I was trying to sell a Nintendo 3DS in the original box with 10 games and it was brand new for $300 considering that's a good price compared to other sellers. Next thing I noticed none of my items are being listed for sale. I sent the review to be verified and nothing has happened yet excwpt my account also won't let me post anything. Please help. My email is [protected]@gmail.com and my name is Chloe. Thank you.

yesterday I was notified that my reviews were deemed to be fake or that I had asked for them by people I had sold items to. I have never asked for a review from anyone nor have I created one (wouldn't know how to do so anyway). I have taken 3 pictures of the list of my reviews and will attach them with this. Unfortunately I can not screenshot them from my phone so I hope they are clear enough to get the info needed.

I am a rock and mineral collector and I saw an ad for "gray stones" along with a $6000 price tag so I was curious and I clicked on them and it looked like generic quarts along with a garden rock so I asked the seller to elaborate on the stones and minerals and she literally told me that they were gray rocks and the one was a "dinosaur fossil." 🙄 Emekachilaka Is the seller in Atlanta. I asked for an authentication for the dinosaur fossil and she had no idea what I meant. After about 10 minutes of conversation she change the price from $6000 down to 500 then 400 then 200 then finally $40 ! It is not OK to have this sort of scam on the site. She asked me for money about 10 times and told me to just please buy it because she needed the money and it was pandering to its worst this person needs to be taken off for good when I complained about her listing she relisted it somewhere else on the site.

This guy claims to have a 2002 White Mercedes for sale for $2500. Gives me a fake address that leads to a dead in street in the slums. Then claims that I never showed up. And he leaves a nasty review on my page. But I'm reality, he and his hoodlums thought I was going to show up alone. Maybe to make me a east victim. But I brought several people with me because I was suspecious of him from the start! Now can someone take that bad review off my page? I've always been a good buyer and seller. Hardly ever had any issues. But I do know when a scam is about to happen. So everyone please be aware of this fella. He is up to NO good!

I bought an iPhone 7 off this guy named Jacob smith. He had me pay through PayPal so me being new to PayPal and letgo, I did. Well after a few days he wasn't responding to my messages but read them and claims other people from the "company" must have been reading them, so I thought I was being scammed & requested PayPal to investigate. It took the money I sent him away from him and he told me that if I didn't the money back he wasn't going to give me the iPhone & PayPal never took the money from him as I found out when I called today.
Needless to say I never got my money nor my iPhone.

I made a purchase I. Let go for a full set of taylormade irons plus driver. Hybrid, and wood. Including putter and 2 wedges.
He said it included the full set, missing the 5.
Have tried to contact him many times.
Had to pay $25 for a replacement.
I keep trying to contact him with no lock, it is getting a bit rediculois.
I had to pay &25 for the replacement of one club.

Zack from letgo messaged me today saying that my account has hit the maximum reports of 15. Apparently he said that there have been complaints of me spamming people on the site, I do not know how to do that and if I have it was accidently done. I am unsure if I am doing something wrong while bumping my listing up but I assure you I am not spamming anyone. he also mentioned asking for reviews which I also have never done. The reviews I have gotten have been the people I have dealt with doing it on there own. I do not want my account to be closed so whatever information you can clarify to me that I may be doing wrong so that I can correct it will be greatly appreciated.

On March 21 2015 I found this 2005 Honda CRV SE on letgo Cars & Motors Priced at $1500.00. It sounded like a good deal. I agreed to the purchase thinking it was legitimate . After sending the money through Money Gram I lost contact. I sent messages but no response, no car. The email address was Chandlerlisa.[protected]@Gmail.com. I am requesting a refund at this time of $1520.00

I was interested in buying a automatic airsoft gun. From Bob B in Canton Oh. He had listed the item at $10.00. I asked if the price was negotiable. He said yes. Then when he found out I wanted it. He stated that someone had offered $10.00 already. So if i gave him $15.00 he would sell it to me. I had informed him that his listed price was $10.00. Also that he can't just raise a listed price without editing it on the page. So I wrote a review on him. Giving a 1 star rating. Then he did a review on me and it was a wrongful review. His review on me was "I tell a price and he gets mad". He gave me a 1 star which took my 5 star rating to a 3 star. He is trying to be a auctioneer on letgo. I feel its not right.Also would like the whole conversation to be reviewed and his review on me removed and my rating to be back where it was. If I complained about other peoples prices my reviews would be terrible.So please review this and the conversation between me and Bob B. So future buyers dont take me or my products. In question. Thank you.

I just downloaded your app on my iPhone. However, I did not realize I was going to have to pay for the app. I thought the app was free. Please advise me of what I need to do to get a credit. I much prefer to speak with someone rather than email or text. Having said that, my email address is [protected]@yahoo.com and my phone number is [protected]. I would appreciate your immediate attention to this matter. Thank you. Clare Weiner

I got ripped out of 500 dollars from Kyle who sold me a computer that doesn't work and then artery is not working at all. I asked several times if it had battery issues and he assured me that it didn't. He won't answer me at all nor give me my money back. I've tried reaching him and trying to reason with him in any possible way. I even asked first if he would just show me how the computer would work for him because it wasn't working for me at all. I told him I was just looking for a good computer to do my photography business on and I've heard great things about this computer so he reassumed me he wasn't trying to scam me out of my money which he lied. He keeps selling items that don't work at all. Kyle Beckwith from Memphis TN. [protected]

I have a negative review that I would like to edit to a positive one. The buyers name is joe, our transaction has been completed with his purchase of several items. I put the review under review so it is frozen from any updates. We agreed once I change my review he will change his to a positive one. Please reset my review so it can be edited to a positive one. My seller name is (Million$smile)... An item you can look up to find my account of you cannot is a steve trout thunderbolts minor league bobblehead. Thank you for this site and please assist me in this matter.

I have been a long time seller and attempted to login to my account and it says my account is under review. I have contacted and requested reason why my account is under review and not allowed to login. I am constantly receiving emails stating people are messaging me about my items for sale but I cannot login to assist them. I have only received one email as follows.

Joanne (letgo)

Mar 17, 12:18 CET

Thanks for contacting letgo!

Sorry you're having trouble accessing your account. In review, your account has been suspended for one of the following possible reasons:
• harassment/offensive language
• content that may violate our terms and conditions
• multiple reports of the account/products

If you have any problems or questions, just let us know.

Best regards,
Joanne

letgo Customer Care

I have responded to Joanne and let her know that I have not violated any of those rules and requested proof. I have yet to hear anything back and still cannot login to my account.

I am still very curious why the staff can just close someone's account without any reason. If there is a reason, I request to be given an explanation and proof since I have clearly never been in violation to any of the terms by letgo.