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Leon's Furniture

Posted: Aug 30, 2017 by    

couch, chair, ottoman

Complaint Rating:  0 % with 0 votes
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1
Contact information:
Edmonton, Alberta
Canada
I purchased the above in March of this year as my retirement gift.
The couch has proven to be so very uncomfortable as the cushions feel
rock hard and there is no give. Even my family agree with me.

I called the store to find out they can do nothing. Is there anything Leon's will do?
I am willing to negotiate and return cost and purchase something more comfortable and will pay more.

I also paid to have it treated.

Feeling very sad.

Joyce Richards
Complaint comments Comments (3)    Updated: Complaint country Canada Complaint category Furniture

Comments

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N  1st of Sep, 2017 by    0 Votes
Hi Joyce, thank you for your message. Please email your order # and contact info to customercare@leons.ca so we may assist you further.
N  19th of Nov, 2017 by    0 Votes
I have the same problem for my parents. They are retired. All they want to exchange to a more comfortable sofa. And say they had to pay 50% restore fee. Did you solve you trouble.
N  24th of Nov, 2017 by    0 Votes
I purchased everything for my home from Leons The only issue I have is I need someone to fix or replace most likely the 2 seats on my couch as they have totally caved in
Pls call me 647 767 9867

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Customer Care Service
45 Gordon Mackay Road
Toronto
Ontario
Canada - M9N3X3
+1 416 243 7880
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