The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Lenscrafters / contact lenses

1 Rochester Hills, MI, United States

I ordered my contact lenses more than a month ago. They still haven't come in. I am more than upset. Every time i talk to them on the phone, i get the normal excuses. i am told that they will be in within 5 days. And guess what? They don't come. i am told that there is a problem because of the "holidays". I was put on hold for 30 mins only to have the lady tell me she will call me back in 10 mins and guess what? she didn't. i still haven't gotten a call back. Please save yourself the trouble and go to a different place. Somewhere that values their customers and actually help them instead of making excuses and leaving me in the dark.

Jan 18, 2019

Post your comment