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1.6 201 Reviews

Lennar Complaints Summary

32 Resolved
169 Unresolved
Our verdict: With Lennar's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Lennar reviews & complaints 201

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9:56 am EDT

Lennar Garbage

We purchased a home last year, (built in 2005)...and have a laundry list of builder defects, which Lennar says they are not responsible for. To top it all of, the Lennar Reps were hateful that we were bothering them about these defects. A leaking roof above my daughters bed is no laughing matter to me when we are buying a NEW home. Shady people working for Lennar and wherever Mr. Lennar is, they probably don't care as long as cash is flowing. IM now stuck unlsee we want to sell for half what we owe or walk away...but you can still save yourself a lot of anguish. If you don't care about quality, then buy from Lennar.

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7:40 am EDT
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Lennar Water Leak - Faulty Installation

www.youtube.com/watch?v=egM4yC56UlY

Water leaks through the shower tiles and flooded the dining room ceiling. Since the house is 15 month old and passed the warranty period they are not taking responsibility of it. I also had water leaks in the basement which was identified before the warranty period, but still not fixed by Lennar. Don't expect Lennar to stand behind their product. I will never buy a home from them again.

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4:31 pm EDT

Lennar No quality

We bought our first newly built home from US Homes/Lennar in 2001, now after 9 years we were ready to up grade and put our home on the market. But after the inspection by the buyers we found out our main sewer line was a poor install, the buyers backed out and we need to spend 12000 to 16000 dollars on fixing the problem. When we contacted Lennar they said it would have fallen under the 2 year warranty and we only had 6 years from time of possession to take legal action. I could go on about many other problems with this cooky cutter house that we have corrected over the years but don't have time to write a book! Word to the wise, when you build a new home pay attention to every detail and scope/camera your main line before warranty is up!

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4:10 pm EDT
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Lennar Lennar Homes

We had a carpet defect issue and also a seam repair issue where the carpet was cut into and patched by Wayne Wiles (Lennar’s Contractor). We immediately issued a complaint. Several weeks later our Lennar Rep arrived with Brian Decker (WW). Brian did not seem to interested in the repair job gone wrong, but did confirm that the carpet was defective and that Mohawk would replace the living rm and all adjoining rms due to mismatching dye lots. We informed him at the time that we were not happy with the carpet and asked if the Mohawk credit could be applied to a better carpet in the bedrms and tile throughout the living rm. He agreed. He scheduled the tile install for 3/13 & 3/14. He said carpet would be done on 3/17. The tile guys arrived around 8:15a on Saturday stating they were going to try to get it all done in one day. I did not think much of this until I read the Mortar bag that advised tile should not be grouted until 16-24 hours after being laid. When I brought up my concern the installer pointed at the Sun and said it would be fine. Annoyed, I called around to tile companies. All confirmed this is not standard installation practice. I contacted Brian & he came out to our home the following Monday & knocked on the center of some of the tiles to prove that they were set. He advised us that as long as the tiles did not sound hollow, they were bonded to the floor and there was not a problem. He then advised WW guarantees their installs for 1 year and if we had any problems they would be taken care of and that he would draft a warranty letter (which I have if requested). When Brian left we decided to check our older tile that came standard with home. 60+ tiles are hollow in the main foyer, hallway, kitchen, bathrms, and master closet. I immediately contacted our Lennar rep and pointed the hollow tiles out. She said she would address them with Bill Whiffen and WW to correct the problem. She contacted us to discuss other issues brought up through the walkthrough but never the tile. I finally called her on 3/26 and was informed that she had spoken with Brian, and Brian had advised her that it was not covered under the warranty. I find it fascinating that WW dictates to Lennar what Lennar’s warranty does and does not covers. The Lennar Warranty Book given to us at closing does not state hollow tile is excluded from warranty coverage. I stopped by a sales office on 3/26 and picked up the newer version which mentioned nothing on exclusions of tile warranty. Every tile expert that I have spoken with all state that hollow tile, while not showing cracking now, will be prone to cracking, shifting, and lifting later down the road. They all state that Hollow tile is caused by improper bonding to the floor by either poor installation or bad thinnest. I sent a summary of the flooring problems and other outstanding warranty claims to Bill and requested that our issues be resolved. I also cc’d the CEO, Stuart Miller. Both letters were sent certified mail. Bill responded on Monday (See attached E-Mails). Stating he would schedule a visit. We met with him on 3/31. He advised he would look into all other issues but the tile was not something that was covered. He advised that if it lifts or buckles after are warranty ends he would come out and fix it, but would not cover cracking. I requested his statement in writing, which he also provided via E-Mail. All we want is the tile that came with the home purchase redone correctly the way it should have been done in the first place. We will see what the Attorney General and BBB have to say about help.

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WARWICKPLAYER74
Fort Myers, US
Nov 07, 2013 10:21 am EST

STAY AWAY FROM LENNAR. WE HAVE HAD PIPES JACKHAMMERED UP IN LIVING ROOM... DOOR JAMS REPLACED FOR FRONT DOOR... DEFECTIVE CABINETS AND COUNTERS REPLACED. WALL DAMAGE FROM CONTRACTORS.. CABINET DAMAGE FROM CONTRACTORS...COUNTER DAMAGE FROM CONTRACTORS... SHOWER LEAKS...CRACKING STUCCO... MYSTERIOUS BREAKING CERAMIC TILES THAT POP UP... WATER PRESSURE ISSUES...EPOZY FINISH PROBLEMS IN GARAGE...TEXTURE ISSUES... CARPET SEAM ISSUES...MIRROR ISSUES..ELECTRICAL ISSUES (MORE THAN ONE) ...A/C LEAK ... AND NUMEROUS RIGGED REPAIRS THAT I CALLED THEM ON AND HAD THEM REDO. bUY ANOTHER HOME EVEN IF FOR THOUSANDS MORE... YOU WILL SAVE A LOT OF HASSLE AND HEARTACHE...tHIS IS JUST WHAT I REMEMBER OFF THE TOP OF MY HEAD. THERES MORE. STAY AWAY AT ALL COSTS. tHEY ARE CHEP IN PRICES FOR A REASON.

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Blakeleigh
, US
Nov 05, 2013 7:49 pm EST

Interesting... Because I just had a mold inspector out to my house and he pointed out that the mulch was pitched incorrectly causing water to retain on the stucco... Still fighting with Lennar. I plan on hiring a lawyer if things don't get resolved...

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DiddlyDoo
Ruskin, US
Jun 08, 2013 12:03 am EDT

As of 2013, Lennar Homes (www.lennar.com) is secretly repairing failing roofing and/or landscaping mistakes which create flooding/pooling of water which they left behind in the aftermath of completing new development at POTOMAC MARK PLACE and ROANOKE SPRINGS DRIVE in Ruskin Florida 33570.

The only way to have them repair the roofing tiles and/or correct landscaping to properly flow/channel rain water AWAY from one's home is to have a LAWYER send them a letter requesting it.

Homeowner's in this neighborhood were required to sign a NON-DISCLOSURE AGREEMENT with Lennar Homes, in return to having the rework completed at no charge, despite the fact that Lennar Homes screwed up in the first place.

What's truly sad is that the window of opportunity (warranty) on the majority of these homes is nearing expiration. Homeowners have a right to know and have the shoddy work by Lennar Homes repaired asap.

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12:31 pm EDT
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Lennar Rude and indignant

My partner and I are strongly considering purchasing a home in Ashburn VA Martin Chase community. But after dealing with the sales person (AJ McCollough. We are thinking twice! Although its a nice community AJ was extremely rude and indignant once we asked about the warranty of Lennar's Home. After reading many complaints about Lennar, as home buyers we want to feel comfortable with our purchase. No one should purchase a half million dollar home without asking questions! She was very abrupt, negative and aggressive. At least I can honestly say she is consistent in her behavior, I witnessed her treating other buyers the same. Although the homes are in a great location, it DOES NOT give her the right to treat buyers with such hostility. Such arrogant behavior when someone is just trying to feel confidant in their purchase is absurd!

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7:41 am EST
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Lennar Poorly built homes

When Lennar says they have the "everything home" they mean that everything is wrong. They did not caulk the windows or outlets leading to leaks when it rains. My "energy star" home if filled with drafts. The drywall was not taped in the corners or ceiling leading to hairline cracks everywhere. The cheapest materials were used including the upgrades that I over paid for. Unskilled labor was used so the walls are crooked. I can hear every step someone takes upstairs because of poor instalation. The list goes on. I would tell anyone not to buy a Lennar home. I made a comment on my facebook so all can see.

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Jk Tucker
Las Vegas, US
Jun 16, 2010 5:41 pm EDT

I have a Lennar "Everything's Included" house. This energy star house does not have adequate air - conditioning, the HVAC vents are all in the wrong place, the stucco is now falling off the house, the stairs are not secure, the molding does not meet, the water takes forever to get hot at any sink, there is no insulation in the walls, the front entry has a large piece of stucco missing that was evident at our walk-through, the shower has no light, the mirrored doors are crooked, the bedroom door does not meet the floor and water comes in when it rains, the upstairs office has no, none, notta, zippo
air-conditioning. Try to work in that office in the summer...in the desert. Then there's the loan that we were induced to use because of incentives, which we did not receive. We did not receive the landscaping we requested and changes were made to our floor plan.

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2:00 pm EST
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Lennar 4 year old home

In November of 2005, we were negotiating to purchase a new home from Lennar's Parkers Place Subdivision in Taylors, SC. Everything was done we thought except the signature . My wife called me at work and said I need to sign the paperwork for the house which was priced at 183500. I told her OK and left work. When I got there the agent said we just got a price increase and since you haven't signed yet the new price is 193500. I should have walked away at that point but my wife really wanted the house so we agreed and put down a deposit and signed the agreement.

We moved in 2 days before Christmas 2005. We found a few issues which they told us they would cover under the warranty. The rep that helped us with the move in told my wife after she asked about the care of the hardwoods which turned out to be laminates that she need to just "Damp mop them" which she has done for the last few years. Recently we noticed the hardwoods were warping and peeling, we called Lennar about it the told us that it was water damage and 1.) not their responsibility and 2.) We were no longer in warranty. in the past 4 years we have had to have all the vinyl floors replaced, the downstairs carpet replaced, they refuse to fix the up stairs carpet, washing machine replaced, I have replaced most of the light switches in my home because they fail for no apparent reason. Lennar told me to replace them that was my responsibility. My heat pump while it barely met the standard when they built the house is insufficient to effectively heat or cool the house, the house which the salesman told us would be so energy efficient fails miserably, average Electric bill is about $300 and another $200+ for Gas. The house is drafty and poorly constructed. According to Duke Energy my house uses 3 times as much energy as the average home with same square footage (just myself, my teen daughter and my wife). We had all the double pane (thermal) windows replaced, both doors have been replaced. We have issues with cracks in the walls, cracks in my slab and my driveway from “settling". Recently we noticed mildew growing on a wall next to the water heater and called Lennar after 4 weeks and an email to the home office, the construction manager comes by and tells me that the emergency shutoff valve is leaking and since I'm out o warranty its my responsibility. I was outraged. A leaking brass valve which was installed by Lennar or one of their contractors which I have no control over is leaking and it’s my problem. If the home was 20 yrs old but this was a new home 4 yrs ago.

I could never recommend Lennar to anyone after my experience. My next step is to consult my Attorney to see how to proceed.

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9:32 pm EDT
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Lennar Customer Care Does Not Care

Buyer Beware! When it comes to buying a home from Lennar be very careful. If you are unlucky enough to have warranty issues good luck getting things resolved. The company does not care after they take your money. They need to find blame when you have a problem. Someone else to foot the bill. If they can't find fault with anyone but themselves they will not fix the problem. Bad company when it comes to warranty!

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1:06 pm EDT
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Lennar - Scam artists

I bought Lennar's home and it was closed November 23, 2005. We had a number of warranty issues with this property, due to poor construction well below Lennar standards. The warranty department was unresponsive, or slow at best, and bordered on hostility at times. They demanded that we sign off the unrepaired open items when the normal warranty period...

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10:55 am EDT
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Lennar Awful company

The home is very poorly built. I have made a complaint to the BBB, here and Houston. My sinks in the master bedroom and the upstairs bath room are cracking. The lock on my front is not work well. It is cold in the master bath room and closet. When a certain spot is stepped on, it sounds like the person is going to come down. I am at a lost as to what to do.

My daugther and I purchased this home, to have a safe place for her three girls to live. The home is a disappointment to us. We are in a position that we can not afford to move.

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Bill Kearney
Bill Kearney
Vallejo, US
Jan 11, 2012 9:38 pm EST
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I understand what you are going through. I purchased a home from Lennar almost 6 years ago and we still have a boarded up front door. We are stuck with $100k in construction defects. To make my story even worse is the fact that I worked for Lennar. Contact me with your story and I will post it on my website that I am currently putting together. Be careful with "their help". We spent 5 years in litigation and all that happened was more expert costs, and lawyer costs, to the point that we received nothing for our construction defects.
I want to hear your stories. We all need to hear your stories in hope to make it right.
Contact me at: MyLennarLemon@gmail.com
MyLennarLemon.com (under construction)
“Never doubt that a small group of thoughtful committed citizens can change the world. Indeed it is the only thing that ever has."
- Margaret Mead

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Tommy Tucker
Las Vegas, US
Oct 27, 2010 2:26 am EDT

HOPING FOR JUSTICE, let me just say "Ditto."
I believe in Karma too and that karma truck is backing up at their door as we speak.
This company's founding principles is based on caring for their customers. Lennar does not care about my problem which is faulty design of the HVAC system. I've been asking Lennar to help us since 2006 and have not received a response. Our litigation has now produced a court date for January, 2011.
There is another site called Pissed Consumer@Lennar. There are so many negative posts on that site. I posted 23 pictures of our Las Vegas home. I have issues with our stucco application, unsafe stair rails, shoddy constructin throughout and inadequate HVAC. I wish you good luck and good karma. You are not alone hoping for justice.

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Hoping for justice
Waretown, US
Oct 17, 2009 8:50 pm EDT

Our master bath vanity top cracked also. They replaced it with one that didn't match the original. They would not fix the problem! Now we have two diferent vanity tops in our new home. Hate this company... If there is such a thing as karma it will come back to them some day.

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10:53 am EDT
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Lennar - Keeping Escrow Monies

Be very aware of Lennar Homes!!! First, they pre-approved me for a loan and told me that it would be easy to be approved for the final loan even though I had not the greatest credit. So we chose a house and put $1, 000 down on it. Then, they decided NOT to approve me through the credit company. What has ensued is a nightmare. I have a signed cancellation...

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11:58 am EST
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Lennar poor construction, poor service

Purchased a home through Lennar in a new home community in early 2008. Though could be related to timing of construction, we were informed that our settlement would be 3 weeks later than originally scheduled date with a two day warning - resulting in coercing current landlord to let us reside in apartment a month longer. At walk through of new home a list of concerns were provided, though only half of issues were resolved by move-in date. Since there is a one year warranty on the home, we had a 60 day walk-through prior to our one year walk-through to help correct any concerns. We were never contacted for 60 day walk-through, nor were our neighbors. When we presented this concern, the new home reps accused us of not following policy and submitted a consumer survey & list, though we were never directed to. Most of us continue to wait, over 7 months later, for initial construction concerns from settlement to be resolved. Directions on how to access mail, arrange utilities for a home with new construction, info on homeowners association, and a list of contracted builders for home were unclear or not addressed by Lennar staff. Be weary of working with this company!

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truthindfw
Dallas, US
Sep 18, 2009 7:56 am EDT

If YOU didn't close when they told you to Lennar would have penalized you!
The take away incentives, cancel contracts, etc when a home buyer has a problem.

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11:14 am EDT
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Lennar Terrible company

My wife and I began searching in Lakeland, Florida for a new home when a job change forced us to move. On the surface it seemed as though Lennar Homes, the Hampton Hills subdivision, had everything we were seeking. In reality our deal with Lennar was a nightmare and I could not be happier that we did not end up buying a home from them. Consider...

1. Lennar builds generic homes. Want to change a color? Sorry, but you cannot. Want tile instead of carpet? Not an option. The simple fact is that when you buy a Lennar home, even if you sign on the dotted line well before construction begins, you are buying a stock home. They try to make it seem as though this is the way to go but it is extremely self-limiting when you spend about $200k and cannot even do minor modifications to the home's design.

2. Lennar uses deceptive advertising. My wife and I were led to believe that the Nehemiah funding was a Lennar deal. It was a federal deal. We were led to believe that our home would start about one month after we signed on to buy it. At the 4 month mark, when construction still had not begun, it was starting to lose its allure.

3. The "Everything Is Included" is another deceptive advertising practice. The packages are very generic and they do not use the top-of-the-line products. Everything is "contractor grade" unless you buy one of the largest and most expensive of their homes. But even if you spend over $300k for the home you still cannot even pick your colors, options, or layout.

4. Lennar caters to the first home buying crowd. Savvy buyers will pick up on this and will not buy from them. This, for whatever reason, seems to lead to a lot of rentals in the area. Perhaps because the new home buyers end up in over their heads and have to rent to stay afloat?

Last but not least, most of the Lennar homes have really small kitchen cabinets. The model we were looking at had 14 and all of them were small. It had a medium-sized pantry which would have been filled with pots and pans that would not fit into the kitchen.

The bottom line is really simple. Your home is your biggest investment. If you are going to buy a new home then why settle, especially as much as you are going to end up spending? The answer to your home dreams is NOT Lennar. There are simply too many other builders out there that are superior in quality, customization, and overall buying experience.

Lennar's business plan is also flawed by the way. We signed the contract on May 4. By September the home was still not built. Because they build in their neighborhoods in stages you may have to wait awhile. What kind of business plan allows paying customers essentially walk away from their purchase? The answer is a really bad one...

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james
,
Nov 20, 2008 1:50 pm EST

I love my Lennar home. I work with real estate and no other builder in the area has come close to matching quality and upgrades that Lennar in the price range we bought in ($203, 000). We bought an inventory home, But it has a nice color through out, plus tile in all wet areas (up and down stairs). also has rounded corners, many arches, sprinkler system front and back, fully installed alarm, garage door openers, celling fans in most room, built in microwave, zone hvac system, 2 water heaters, fridge, landscape package (flowers and plants along front of house, 2 trees in front. Fully sodded front and back. Oversized garage. most lights have 2 switches (living room has 3 so you can turn it on off from which ever way you come). Built in desk. Solid wood cabinets door. Blinds on all windows (thats $900 upgrade alone over most builders). Texture paint.
Everything i listed is standard in every home in the community. Now i happen to get a front load washer and dryer as an incentive as well. Their is no other builder builds a 2700 sqft home in san antonio with all that included. And for those in other states, yes i said 2700 sqft for $203k. San antonio is a great place to buy a home lol

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7:19 am EDT
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Lennar Terrible quality service

Lennar's no-questions-asked, no-SSN labor installed HVAC vents five feet off the floor, put a security keypad directly on top of a light switch, couldn't get the counter/cabinet assembly plumb, and botched nearly every corner's molding (at ceilings) or quarter-round (on floors). We got lucky and managed to get them to fix most of those.

Of course, that was BEFORE they got our money. Three windows were installed off of square and cracked from the strain; they refused to fix them, saying it could have been something hitting them, despite the fact that all three cracks began in corners and extended inward. A crack opened up in the counter - after the warranty expired, of course - at which time we found that rather than re-doing the cabinet/countertop, they had just wedged some shims between it and the wall.

Ten months after we moved in, the rainy season here in south Texas began and we learned that a huge patch of our back yard turns into a mosquito breeding pool because of improper drainage. After we called them repeatedly, they came out, dug, put in a few square yards of sod, and told my wife she had to sign off on the work order before they could finish. She did, and we never saw them again. They now refuse to do anything, saying that they've completed the repair.

A few months after we bought the house, we found a leak in the garage. This started out well - they sent somebody out who fixed the leak and cut out and replaced the damaged wall. Unfortunately, "fixing" the leak involved smearing caulk or something on it and hoping it held. We found water damage in exactly the same spot last month, and I went up to the roof and found out that the ridiculous repair job had failed; the caulking had cracked and the leak had opened up again. They're refusing to fix it because it is now out of warranty - apparently, if they pretend to fix it once, they never want to hear about it again.

The guy who deals with this stuff is condescending and rude, and takes three days to even acknowledge communication. I'm done trying to deal with him. If I can't find somebody at the company who will actually take responsibility for their work, we'll see what the BBB and Texas Residential Construction Commission have to say.

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Lennar - Shoddy Construction

I closed on my new Lennar Townhome on 2/23/08. Agreed that a walk through was done prior to closing on the home and I did site a few things that need repaired. One thing was my main wall in my living room was severely bowed. There were a few holes in the sheetrock and a large nail sticking out of the handrail on the stairs. I have now been in my Lennar...

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Lennar Prejudice

Rented townhouse from an owner of a newly built townhome subdivision built by Lennar Homes. Received called from landlord several days ago about Lennar Homes refusing to do any more business with him until landlord got rid of several owners/renters (as landlord owns several properities in subdivision) for various reasons, even though owners/renters have 12 months leases already in play. After speaking with other owners that are being evicted they are all minorities. One other renter whose being evicted states that she is being asked to leave because Lennar homes does not want the owner to rent to section 8 renters. Reason given for wanting me evicted is because Lennar states there have been 6 complaints from other owners in subdivison about too many people living here and complaints about the music coming from home is violating the noise ordinance. However, there are no townhomes attached to my home except the office to the subdivision. And that there are only me and my 3 children living in my home. I do, however, have a few visitors in my home currently due to a death in the family. I am not on section 8, so I feel that something had to conjured up to find a way to evict me. A lawyer has been contacted. I feel this is a direct attempt to out renters who are minorities.

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Update by disappointed renter
Sep 20, 2008 7:48 pm EDT

And no I wasn't given any information about any of these 6 complaints before this contact from my landlord.

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DiddlyDoo
Ruskin, US
Jun 08, 2013 12:04 am EDT

As of 2013, Lennar Homes (www.lennar.com) is secretly repairing failing roofing and/or landscaping mistakes which create flooding/pooling of water which they left behind in the aftermath of completing new development at POTOMAC MARK PLACE and ROANOKE SPRINGS DRIVE in Ruskin Florida 33570.

The only way to have them repair the roofing tiles and/or correct landscaping to properly flow/channel rain water AWAY from one's home is to have a LAWYER send them a letter requesting it.

Homeowner's in this neighborhood were required to sign a NON-DISCLOSURE AGREEMENT with Lennar Homes, in return to having the rework completed at no charge, despite the fact that Lennar Homes screwed up in the first place.

What's truly sad is that the window of opportunity (warranty) on the majority of these homes is nearing expiration. Homeowners have a right to know and have the shoddy work by Lennar Homes repaired asap.

Bill Kearney
Bill Kearney
Vallejo, US
Jan 11, 2012 9:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I understand what you are going through. I purchased a home from Lennar almost 6 years ago and we still have a boarded up front door. We are stuck with $100k in construction defects. To make my story even worse is the fact that I worked for Lennar. Contact me with your story and I will post it on my website that I am currently putting together. Be careful with "their help". We spent 5 years in litigation and all that happened was more expert costs, and lawyer costs, to the point that we received nothing for our construction defects.
I want to hear your stories. We all need to hear your stories in hope to make it right.
Contact me at: MyLennarLemon@gmail.com
MyLennarLemon.com (under construction)
“Never doubt that a small group of thoughtful committed citizens can change the world. Indeed it is the only thing that ever has."
- Margaret Mead

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Lennar - Poor construction and warranty policy

We purchased a home that is just over 4 years old built by Patriot/Lennar Home Builders. Three wks. ago 4 shingles blew off the roof which caused a leak. We tried to get coverage from the warranty company Lennar provides with their homes but were told it was not a structural issue and we would have to handle it ourselves. We hired a very reputable roofer...

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Lennar Sold me an unsafe poorly constructed home

I live in a beautiful gated golf course community in Williamsburg Virginia. I purchased my home from lennar and financed it through their finance company.

From the beginning I was overcharged for my home but I had no where to go. Since 2006 I have had floods, I replaced all appliances that never worked.

I have replaced toilets, my master bath have been ripped out and replaced. The electrical wiring was revamp. I still can't run two toilets in my home. In November of 2007 thanksgiving eve my family and I had to flee my home because of a gas leak. I was physically abused by a contractor who took 7, 000 dollars from me and did not finish work on my home.

(the case went to court) I am broke and mentally destroyed. I rented an apartment at 622.00 a month for almost two years. I recently purchased a condo in January 2008. I have an e-mail from lennar promising to fix my suv where the garage door came down and damaged it lennar fixed the door please somebody out there help me please.

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liberty1776
Cottage Grove, US
Jul 31, 2014 11:55 am EDT
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"please somebody out there help me please"

You need to hire an attorney. Posting this on theis website will not assist you, only warn others.

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1:59 am EDT
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Lennar They don't honour warranty

Lennar *** and does not honour there home warranties.

Received a letter today 06/14/2008 regarding the air conditioning vibrating and humming noise we hear every time we cut the A/C on. The letter states that the customer care rep has requested that the letter be sent to us. It goes on to say that it is Lennar's understanding that all warranty work has been completed at our home. THIS IS NOT TRUE! We are continuing to have the same A/C problem. Nothing has been solved. On the second page of the letter it goes on to say Mr. Patrick Brock came out and we refuse to sign the paper work...of course the problem stills persist. I spoke with Kera after this gentlemen left our house and informed her the problem still persist. She said she would follow up and call me back. As usual we never hear back from anyone! I also called Kera and left a message about the problem since I had not heard back from her regarding the problem. Guess what happened...NO RETURN PHONE CALL! Me and my wife have had this issue since we moved in to our new house, several people have been out and the problem still persist. If lennar has no intentions on fixing problem, Kera could have called and said lennar will not honour the warranty and then we could have moved on to the next level. Instead we continue to receive horrible service from Lennar. We would still like to have this problem fixed. I have paid Fox to come check the system and they suggested replacing the unit because there is a problem. Please have someone contact us letting us know your intentions on solving the issue with our A/C unit.

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Lennar No contact with me

In my fist visit to Lanner people was friendly and help me with all my question, and he look very interesting to sale the homes to me, after I sing the contract they insist in my 1000.00 dollars payment to secure the home I will pusher . The Lanner manager was helping me the first time, because the person supposes to work there was sick. But he give me her phone number and name, if I have any question she can’t help me, went I try to contact her she talk me that she have no idea about me and that she don’t have any answer because I don’t do business with her. I try to contact them to know if I have any result in my loan but no one answer there phone or try to contact me I leave voice mail and email, I don’t have any answer jet. I suppose have to move in the next 23 and for that day I have to sale my mobile home. So I can move but at today I don’t know anything about the house. I am pissed with this people.

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