My $1, 100 brand new scooter arrived with a non-working starter, defective front disc brake and other small problems. The company makes it impossible to speak with a live person regarding problems. You must communicate on a "live chat" on their website. I ordered replacement warranty parts that I will have to pay to have installed. Two weeks have gone by and I can't get an answer regarding the status of my order.
Shady people who are very friendly and helpful up to the point that you actually authorize the payment from your checking account. Then no one wants anything to do with you.