Received a very disturbing call today. At 8am this morning on 9/22/08 I received a call from Legal Mediation Practice. Ms.Crawford was her name. She stated I had until 1pm that morning to give them 655.00 or they were going to follow legal action. This was on a loan that was through Webpayday. I took this out over the internet and it was a 500.00 loan. They are now saying it is 1300.00 to pay this off.
I moved since taking the loan out and lost the information from this company. 1 year later which was this morning I received a call from them. I never been contacted about this loan before. This is why I was unable to pay the loan.
I told Ms. Crawford that I was unable to have this amount to her by 1pm. She told me if I didn’t she would take legal action. I asked to speak with a Supervisor and she put her Supervisor on the phone. I cant remember his name but he stated that he would not except anything other than what he asked.
I explained that 5 hours was not enough time for a single mother to come up with that money. He stated that it was not his problem and told me to get the money or else. Then hung up on me. I called back and asked to speak with him once again because I wanted to resolve this issue in some way. He told me Ms. Rodriguez I have said all i am going to say and hung up once again.
I was trying to get the money together but then I thought how do I know this was legit. So, I called Webpayday. I did at least get this from them. Well the name not the number. They stated that my account was at 0. They turned it over to ASI. I called ASI and they stated that they did not have my file anymore and that I needed to contact who ever called me this morning. I called once again to the company and Ms. Crawford passed me to her Supervisor once again.
He was very Irate at this point and stated, “Well, I see you don’t want to pay this so I will mark you down as refusal to pay.” I was telling him what Webpayday had stated. He then told me I was lying and he did not appreciate it. Then once again hung up!. I called back, “ I called so many times because I wanted a resolution”.
He then told me that he did not want me to contact his office any more. I asked to speak with someone else. He stated that he would make sure he would be the only person I talked to. Then told me “ Do not contact this office anymore I am marking you down as refusal to pay and I will be contacting your employer.
What I am to do now? He was extremely rude and refused to set up any payment plan with me. How can companies get away with treating consumers this way.