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Legacy LD Intl Inc / Ridiculous phone charges

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I live in Orange County, CA and was stuck in San Diego, CA due to car trouble. I had to phone my boyfriend by calling from a payphone and having it billed to my home telephone number. I just got the bill from Legacy and it is ridiculous. For 10 minute I was charged $17.80, 3 minute $10.97 and for 5 minutes I was charge $25.75. The less time I talked the more they charged. What was even worse their operators were the rudest I have ever dealt with. They would say to hole on the call was going through then I would get disconnect. This happened more times then I care to say and it was always the same two operators. I was already upset because my car had broke down and I had no money, then dealing with them made it a real nightmare. I plan on calling this company and telling them I am only paying half of their outrageous bill. If at all possible stay away from using this phone service. Not only are their prices way out there, they are very rude to their customers.



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A  1st of Aug, 2007 by 
Agree Disagree 0 Votes
My son's story is very much the same. According to the operator if you don't press 1 to accept the call, you will hear press 2 for location details, press 3 for rate information. How many people who are in an emergency situation are going to sit through a list of automated options to find out about the outrageous charges? I don't know if it is illegal, but certainly unethical.
N  17th of Oct, 2008 by 
Agree Disagree 0 Votes
We were charged $33.23 for a 7 minute emergency collect phone bill from a pay phone in Salina, KS.
A  27th of Apr, 2009 by 
Agree Disagree 0 Votes
I got one better than that. We received a collect call through Legacy Intl that lasted 9 minutes and we were charged $64.16. How can that company get by with that? What can I do to dispute it because there is no way I will pay that.
A  7th of May, 2009 by 
Agree Disagree 0 Votes
I have a cousin who was placed in Broughton Hospital in Morganton NC. She calls me from the payphone there day and night. She has some mental disorders. Legacy LD has charged me $8.70 for every time she called and my answering machine picked up. They are telling me that I accepted the calls. I was at work when most of the calls came in. I have a bill in front of me for $504.60!!! How do I report this to someone somewhere?? HELP!!!
A  16th of Feb, 2010 by 
Agree Disagree 0 Votes
Well I got ripped off by this company also.
I filed a complaint to the BBB and the FCC.

But I also found out this scamming company has multiple office buildings.

The GoLegacy.com/ (800)553-4218/Cypress, Ca
Call center is all they want you to know about.

They use this call center to keep there other offices call free.

I found these on BBB site.

Business Contact and Profile for BSG Clearing Solutions
Name: BSG Clearing Solutions
Phone:(210) 949-7000
Fax:(210) 949-7101
Address: 7411 John Smith Dr.
# 1500
San Antonio, TX 78229

Original Business Start Date: January 1988
Principal: Mr Adolf Rodriguez, Office Manager
Customer Contact: Mr. Greg Carter, CEO
Type of Business: Billing Service, Bill Paying Service, Credit Card Processing Service, Financial Services, Internet - Web Hosting, Services - General, Telephone Communications, Telephone Companies, Telephone Service - Long Distance
BBB Accreditation: BSG Clearing Solutions is not a BBB Accredited business.
Additional DBA Names: OAN
Billing Concepts Inc
ZeroPlus Dialing, Inc.
Enhanced Billing Services
ACI Billing
HBS Billing Services
Enhanced Services Billing Inc
Zero Plus Dialing

Additional Addresses
7411 John Smith Dr.
San Antonio, TX 78229
Fax:(210) 615-0877

PO Box 29442
San Antonio, TX 78229-0442

7411 John Smith #200
San Antonio, TX 78229

600 Congress Suite b Garden L
Austin, TX 78701

Po Box 29442
San Antonio, TX 78229

492-C Cedar Lane 396
Teaneck, NJ 07666

PO Box 1711
San Diego, CA 92112

7411 John Smith Dr.#200
San Antonio, TX 78229

Additional Phone Numbers
- 210 (2)
Tel:(210) 949-7405
Tel:(210) 692-1887
- 800 (4)
Tel:(800) 295-3933
Tel:(800) 926-7514
Tel:(800) 713-9078
Tel:(800) 553-4218*** There Cypress Call Center.
- 866 (1)
Tel:(866) 228-0717
- 888 (5)
Tel:(888) 458-3724
Tel:(888) 393-5854
Tel:(888) 510-0734
Tel:(888) 505-0734
Tel:(888) 300-3724

Contact Us

7411 John Smith Drive, Suite 1500
San Antonio, Texas 78229

Phone: 210.949.7000
Fax: 210.949.7101

Sales: 888.393.5854
Email: sales@bsgclearing.com

Investor Relations or Media Inquiries:
Leslie Komet Ausburn
Komet Marketing Communications
Phone: 210.497.7255
Email: leslie@kometcommunications.com

Questions About Your Bill? Click Here.


7411 John Smith Drive, Suite 1500
San Antonio, Texas 78229

Sales: 800.830.9896
Email: sales@bsgclearing.com

Client Services: 888.505.9871 or 210.949.7090
Email: voicelog@bsgclearing.com
Client Services Fax: 210.949.7101

Review & Live Operator Independent Contractor
Questions: 210.527.8202
Email: applicantquestions@bsgclearing .com

Business Contact and Profile for Legacy Long Distance
Name: Legacy Long Distance
Phone:(210) 949-7000
Address: PO Box 29442
San Antonio, TX 78229-0442
Principal: Mr Adolf Rodriguez
Customer Contact: Mr Adolf Rodriguez -(210) 949-7000
File Open Date: December 2002
Type of Business: Telephone Communications

So give Mr. Greg Carter and Mr Adolf Rodriguez
and tell how them how much you think there scammers.

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