LeatherUp.com
reviews and complaints

I have had two orders through Leatherup.com and one ended up needing to be returned. It's not the company that says you should order a size smaller, it's the people in the ratings comments. These people are ones that buy a product then rate it after they get it. I did follow the raters advice and ordered my boots a 1/2 size smaller, they ended up being too small and I had to send them back. There was no hassle with the return, I just had to pay for regular USPS shipping and insurance (the whole thing was $8) then I had to contact them and give them the tracking number, so no big deal. It was returned in a timely matter. Plus they gave me a discount on my new boots for inconvenience and the customer service guy was professional and courteous.

By now all of you should know leatherup.com is a front business for a Pakistani criminal group operating under many company names. they've screwed vendors for years and continue to screw consumers. look at the production charts of the clothing. it's all produced by 4 companies, then distributed to the fronts for sale at wholesale. undercutting the vendors and killing the market with junk.

Boots Purchased and worn for 16 days and rivets separate from leather
The boots were ordered on 20 May 2018 and delivered on 23 May 2018, I wore the boots for 15 days and on the 16th day my pants leg got hung on the boot and I looked down and a rivet had separated form the leather. I contacted Leather Up customer service and explained the issue and sent pictures. I explained to customer service that based on only owning the boots for 16 days I felt the quality of the boot was questionable and instead of repairing that I would like to replace with another style and I would pay the difference in price. I received the following email.
Dear Customer,
The manufacture company will replace the piece that has been damage and will refund the amount that you pay for repair. Item can not be replace because it has been worn, in order for us to refund the amount of repair the manufacture needs a copy of the receipt. If you have any questions please contact us at [protected].

These boots have several rivets on them I really don’t know how long the rest will last. This is why I requested another style.
I just want to return the boots and receive credit towards another pair of better quality
Dear Customer,

Warranty only covers In house repair and unfortunately that all we can provide since the boots are use. Please let us know if you want us to ship the missing piece.

Thank you

Says my order # 1601349 was delivered. It was not. My e mail on file should be rme8742@aol.com This is a Christmas gift. We do not live in a neighborhood where it is vandalized.

Purchased a pair of shoes from the retailer but it was not up to the mark. Will never buy again from them ever.

https://www.wickedstock.com/

BEWARE OF LEATHERUP and their business practices. I recently purchased Xelement boots from LeatherUp. I rec'd the boots, they were way too big and were made in Pakistan. The promo ad that I had rec'd in my email read as though they were made in the US. The problems started when I returned the boots for exchange. I rec'd the boots back from the company because I didn't follow their exact instructions, then my credit card was charged with a fraudulent amount of $14.25 which my bank has quickly disputed. I believe this company is bilking thousands of $$$ from unaware consumers.

My husband and I ordered 2 leather jackets from the website www.leatherup.ca. We received it on time, but it looked like piece of rubbish. The quality was the worst. I tried to return it and get refund, but these jerks refused and started to blame us and used a lot of unpleasant words. Be aware of that and post comments about your experience with them. I wonder if there are other people, who had the same experience. Let’s share views about this website.

Ordered a jacket early spring. After light use, I pulled out the zip-in insulation and found a hole in the liner and 2 more starting. At that time, a snap also came off.

The jacket only had a 1 month warranty, I found this out 6 weeks after I bought it.

Customer service did not care at all what happened and didn't bother to help with anything. Sure, after warranty but really, by 2 weeks. Something really should have been in order but they would not even offer a discount on another jacket.

As other reviewers have noted, leatherup will not post negative reviews on their site. that is misleading at best, I would say it is dishonest.

I might "leatherup" but it will never be with this seller.

Correct. They only post positive reviews of which most of them they made up. We had a group purchase with 36 members of our club. All 36 of us received wrong sized items and nothing but hassles from the customer service people at this zoo. A real bunch of Buffoons and wankers.

I'm having a problem with sizing. Even their size chart on their website is wrong. Their sizing is bogus. In most cases what you get is not the correct size then they play games on returns and refunds. Beware is right.

This company should be investigated by the Feds.

I ordered a Mesh Motorcycle Jacket from Leatherup and I ordered an Extra Large, this jacket I received had an XL tag on it but would not fit a 12 year old. Not knowing what size to order and returned it. The cost of returning was $8.80 for me plus Leatherup does not return shipping charges, so just to try this jacket on it cost me over $16.00. Then I wanted to put on a review on the website, the site will not let me because I did not purchase the jacket. So in effect anyone discussed with their product and returns it you will never see a bad review of the product. NEVER, EVER purchase anything from this company.