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Leather Helmet / Bad service

1 United States

My husband contacted Mary by phone in late August 06 in regard to having her cover a novelty helmet in leather. We ourselves purchased a helmet and included a $90 dollar money order and a photo. The entire package was mailed out on 9-1-06 we also paid $37.29 for shipping.We have spoken with Mary and her staff at least 4 times a week over the last 5 months. Original expected time of completion was 7-10 days. We have been lied to in regard of the helmet being mailed out on numerous occasions. As a business owner ourselves how can you treat people like this. I feel I should have my helmet shipped next day to me and I feel I should be compensated for all of my phone calls and time.

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