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The good, the bad, and the ugly - discover what customers are saying about Lean Cuisine

Welcome to our customer reviews and complaints page for Lean Cuisine. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Lean Cuisine.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Lean Cuisine's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Lean Cuisine, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Lean Cuisine. Your feedback is an important part of our community and will help others make informed decisions.

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1:22 am EDT
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After eating this product, two hours later, my wife came down with serious stomach cramps and then severe diarhea for over 12 hours. Obviously, there was some problem with the product and since this was the second time that these problems have occurred in the past several months, we will never buy lean quisine again. Proof of purchase [protected] D july...

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10:41 pm EDT
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The product is covered with cilantro. I like chicken enchiladas but I can’t eat it with cilantro and I’m not alone. So why do you have to put it in the dish it should be in a separate packet that u can add if you desire it. I see now in the tiny print of ingredients that it’s in there but I took a bite before I reread ingredients. So I threw it out but now I don’t feel well so I can’t even eat supper tonight.

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10:41 am EDT
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The box of lean cuisine states 'four cheese cannelloni'-much to my surprise when I opened the box there were only 2 cannelloni-false advertising

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7:04 pm EDT
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Lean Cuisine fly in my food

Today on October 7Th I opened a box of chicken fettuccine and placed it in the microwave. when i removed the lean cuisine and took off the plastic I noticed a dead fly. Because It was in the product before the plastic was removed I know it was of no fault of mine. I will never buy the product again and believe I deserve reimbursement for poor safety precautions. My email address is [protected]@yahoo.com and my number is [protected]. Thank you for your time.

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6:17 pm EST
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Lean Cuisine Disgusting meal

I bought the Lean Cuisine Hunan Stir Fry Chicken frozen meal and after I heated it up, , , , I noticed that the meal didn't have the sauce in it that it was suppose to have and the meal was dry and I was not able to eat it. Tried to save the box but someone after me threw their trash away and my box was all gross.

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12:08 pm EDT

Lean Cuisine what are they going to do about it?

jsut yesterday i bought a lean cuisine meal from the Walmart located in Fond Du Lac off of Rolling Meadows Drive. later that evening I cooked the meal in hopes of consuming it, when to my surprise there was a piece of tree bark embeded into the meal. This was not your average tree bark, but that which looks like it comes from some stem or piece of planting/ growing procedure(stage) of vegtables. this would not have be so upsetting me if i was not sharing this meal with my 16 month old daughter. what type of reimbursment should i recive? should i press charges? should i forget it? maybe call the food and drug Asst. and inform them of my situation! not sure but what i do know is that i will not forgot, lighten up, neglect, or let go of the situation! just think if it wasn't me it could have been you, your children, grandparents, grandchildren, mother, father, siblings, OR MY DAUGHTER who cannot speak for herself, and god bless is still alive and breathing. WHAT ARE TEHY GOING TO DO ABOUT IT?

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9:30 am EDT
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Lean Cuisine Bad service

In September 2007 I ordered a designer lunch bag from Lean Cuisine. It was to be shipped within 8-10 weeks. At the same time a friend placed an order for the same item. The cost was $9.95 which included shipping and handling.

Around the beginning of December I spoke with my friend and found out that she had received hers before Halloween. Believing that mine must have been lost in shipping I called Lean Cuisine to get a tracking number. I had to call 3 numbers before someone would speak to me about this. I was told that there was a computer glitch detected on November 13 and my order had to be re-processed. I asked how long the re-processing would take and when I should expect the bag. The entire conversation consisted of very vague answers and no date that I should expect to receive it.

I also told the Customer Service Rep that my debit card was charged twice for the bag and asked that I be credited for one of the charges. She said that she would pass this information along to the processing department.

Several days later I received a voicemail form someone identifying herself as a supervisor and stating that if I wanted a refund for the second bag I would have to wait until I receive it and return it for a refund! (Yeah, right- if it takes this long to receive the bag how long would it take to get a refund!)

I waited until today, December 28 and called again. After several minutes of waiting to speak to someone, I spoke to someone who identified herslf as Patti. She told me the same story, it was a computer glitch and my order is being processed. Again I asked for an explanation why the order my friend placed at the same time was processed without a "glitch" and mine is still in processing. Again - only vague, rehearsed answers.

I feel at this point I am not being treated fairly - not for one bag but also for the second one that I didn't even order. I asked her if I was the only one still waiting and she replied that there was still "a few" waiting. I also asked if they would take all into consideration and rush the order. Again - vague, no detail answers.

Has anyone else had a similar experience with Lean Cuisine.?

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Diane1124
Yorkville, US
Jun 28, 2023 10:11 pm EDT
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Beautiful meals on the box, till you open the box and remove this pathetic looking dinner. Hardly any food, tastes like poisen, mashed potatoes taste like wallpaper paste and my dogs food is more appetizing! You’re products are a disgrace to the human mind and discusting to eat! You people need to hire new chefs and revamp your entire process!

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Lojo79
Redmond, US
Jun 25, 2023 11:55 am EDT
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Bought a Lean Cuisine Savory Sesame Chicken & Vegetables. Box shows 3 pieces of chicken. Ended up only getting one piece of chicken. I took pictures to prove it. Not very happy. Numbers on box: [protected] M 11:16 P7991 Apr 2024 UPC: 0 [protected] 2

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Faye DeFrange
, US
Sep 23, 2013 6:46 am EDT

Lean Cuisine has a very poor attitude toward their customers and customer service which at this point I will be more than happy to express to my family, friends, fellow employes and with anyone who is interested. On March the 7th, I ordered the Hollywood Coaster Set, still have not received the set. I have made several phone call, received several e-mails from clusless and uninterested people with no results. A personnel change may be overdue in the Corporate Office.
Faye DeFrange

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Valinda Matthews
Bakersfield, US
Mar 30, 2009 11:33 am EDT

yes I have had the same problem! In January I place and order of two set of three about two weeks a part from each other. I received the first set no problem. But have not received the second set how ever lean Cusine has received my money for both sets. I called the company have talked to the customer service several times get the same speach they are sending the complaint to the corporate office. I'm sick of the buck getting passed give me my lunch bags or my money back. I was told the woman in charge at the Corporate office was Lori Smith maybe if we flood her office with calls and faxs we will not be ignored!

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Janet
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Sep 25, 2008 8:52 pm EDT

You should contact the corporate office and e-mail or send them a later to explain this experience and see what happens. In the past, quite a few times, whenever I have had a bad experience with a company and not even the supervisor or manager is forthcoming or helpful, this is what I do. Just a couple of examples: Payless Corporate ended up sending me a letter of apology, assured me that my concerns will me addressed and sending me a gift card & Best Buy also sent me a letter stating the same but no gift card but at least they took the time to send an earnest response- and it sure was not a form letter. Good luck with this. Your situation is discouraging me from buying one myself.

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