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2.5 8 Reviews

Lbinary Complaints Summary

3 Resolved
5 Unresolved
Our verdict: Engaging with Lbinary, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Lbinary reviews & complaints 8

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ComplaintsBoard
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9:35 am EDT
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Lbinary Totally dishonest in their dealings.

I came into this platform via a Robot scam. I soon realised I'd made a mistake, been scammed and was losing money at a rate of knots. A sweet talking so called broker came on the line and said he could help. Just give him another £250 and he'd prove how he could make me back a profit. Being the gullible fool I am I said OK and he opened some trades to prove his worth. He did well and asked me for more money. I coughed up and we made more profits so request came for even more money. Then the trades started to go the wrong way and I was handed over to another broker. He was OK but then disappeared and I heard nothing for quite some time. By this time I had a good balance in the account so asked to withdraw some money. Sorry, can't do that you've had a bonus - the implications of which were never explained to me - and you have to trade up to some amazingly high sum before any withdrawals are allowed. Correspondence battle and phone calls got me nowhere. As they are in New York I wasn't sure how to handle the problem. I'm not sure how it happened but 'they' having cut off the robot trader when I started trading with them direct started it up again and of course very quickly all my funds went down the drain. These people at LBinary are I believe seriously dishonest and are also nasty with it. They are almost impossible to communicate with so I can get nowhere for any sort of recompense; so £13k has gone down the drain - as far as I'm concerned. Has any body had a similar experience and got any advice?

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Frankwhit5678
, US
Dec 12, 2020 5:25 pm EST
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Sorry to hear about your lost, I was ripped off 35, 000usd and that almost killed me. I totally lost hope not until i got a trade lawyer who helped me recover my initial investment, my profit and paid for damages. Here is my email frankwhit5678@protonmail.com.

ComplaintsBoard
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7:28 am EST
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Lbinary They have used pressure sales and lied

I was contacted by LBinary in 2013 and told that I could make some easy money, I gave my card details and they took all my credit limit and more besides, unauthorized, when I complained I was assured that I would get it all back within a week and be buying a new car on top. Well, this never happened as the trades placed were over an 8 month period, I was assured that the trades were insured and when they all lost I find out that they were not insured. All in all and I feel really stupid to be taken in, they took me for $30, 000. I have no idea who to turn to.

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ComplaintsBoard
C
9:06 am EST

Lbinary fraud

I have been with this binary trader since the beginning of October 2014. I was promised that I would get help in doubling my money.
All they were doing was trying to talk me into some big transaction that was going to double my money and the incentive that was given was that the trade would be insured against loss. There was also a robot that was activated and I was finding that it was losing me money so i requested that this robot be shut off, which it was. That was on the 30th of October.
I was talked into doing a a trade with Facebook and told that it was guaranteed to win. I asked the broker by the name of Mr. Sean Harper how much would he recommend I should trade and he told me put the lot since it's an insured trade and that I'll win either way. I did the trade and began following it. When the trade was about to end, 15 mins before it was to end it dived below the strike rate. As soon as the trade ended it went back up, thus losing the trade by 4 cents. i found this odd. Anyway, I thought since it was an insured trade I would get my money back. After much complaining for a week I was credited the money back into my account as a bonus. This was not a bonus, it was an insured trade.
I asked to withdraw my money as I began to be skeptical of this company. They gave me the excuse that I needed to triple the money before I could take it out as it was a bonus. This I didn't like. So I left the money into the account making constant withdrawal request, which were constantly canceled. I thought to myself then leave it in there and when a good trade comes along i will try and triple it. I hadn't logged into my account for about a month. The last time I had looked into my account it was the 14th of Dec of 2014. I logged into my account on the 14th of January of 2014. Low and behold I had a grand total of 1 cent!
I immediately got in contact with the support chat and asked them where did this money go?...they couldn't answer me.
I then checked to see the expired transactions and found that on the 30th and 31st of December 4 trades were made and it was obvious someone had gotten into my account by one of the brokers and made it so it would lose the lot. I got back to the chat support and asked them who did the trades without my permission. They couldn't answer me. They gave me the excuse that the robot traded them and must have lost them. The robot only makes 25 euro trades. these trades were for 230.50 euros times 2 and 208.70 euros 2 times. So in effect these trades were done in order to lose the lot. I have enclosed the screen prints of my account so you can see my banking history with them and the trades that were done.
Please do something about these people and they should be closed down. They are scammers!...all i want is my money back.
Thank you.

Chris Christo

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Is Lbinary legit?

Our verdict: Complaints Board's detailed analysis reveals Lbinary as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with Lbinary, thereby safeguarding their personal and financial interests.

Lbinary earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of Lbinary shows a critical trust level at 11%. Avoid for personal and financial safety.

Lbinary protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to Lbinary. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Lbinary offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.

However ComplaintsBoard has detected that:

  • Lbinary has claimed the domain name for lbinary.com for a long time, scammers and fraudulent websites can also claim domain names for a long time and use this as a tactic to appear more trustworthy.
  • Lbinary.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
ComplaintsBoard
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5:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lbinary Withdrawal declined

I have been coaxed into investing with this company lbinary.com many times and at the point of investing they have informed me that my trades during that NFP are insured upto the amount of that Investment and in case of any bonus applied to the account I am not subject to any turnover which was confirmed by the broker named Nikolas Mayer who signed me up at that time. He also mentioned that I am able to withdraw any time after the bonus applied which was confirmed via a skype conversation. He then disappeared from the company and several follow ups and calls were made to get my money back but no one looked into this for several months.
Post that after several attempts and follow ups were made they sent me the withdrawal form and asked me to send it to lbinary this chat has been documented and post that they informed that they will expedite the process. Also the form which stated the bonus is a gift and subject to turnover I was informed that since it's a company regulatory I will have to sign it in order for my withdrawal to be processed this has also been documented. Lately they asked a senior analyst to get in touch with me to help me trade for some time and he advised me that my withdrawal will be looked into in some time but he too has disappeared named Damian Glikos.
I have been following up many times with this company in the last 11 months but they used to reply now they have stopped replying back and taken me off the chat which I used to contact them. I have documented all the chat conversations. Please help me with my withdrawal Thankyou.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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5:05 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Lbinary Withdrawal declined over and over again

This company has coaxed me into investing and informed me at the point of investing informing me that I can withdraw at any time in case of any loss bonus/ applied and it is 100 per cent insured as per my telephonic conversation by Nikolas Mayer from the company. He also advised me via a Skype conversation that I can withdraw post that he disappeared completely Inspite of several attempts to contact support and him.
Also after following up with them many times they sent me the withdrawal form and asked me to send it to lbinary for the same. I have documented proof of this chat conversation. Also post that I was informed that my withdrawal will be looked into but they never actually processed it. I was then contacted after a couple of months by an analyst saying that to trade for some time and then u can withdraw but now he also has suddenly disappeared from the scene. I want someone to please help me what should I do to get money returned back.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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4:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lbinary Withdrawing my money

i have been trying to withdraw my money from them for 4 weeks and they keep fobbing me off saying there is a delay in the finance dept.
I have e mailed many times and spoken on thre live chat to no avail.
They wont put me through to the finance dept
All this is after one of the account managers helped himself to money out of my credit card. My banks fraud dept are dealing with this but i still cant get my other money out

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2:37 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Lbinary - L'Binary options trading

I opened an account with LBinary last February with 4000 USD. I made my first online trade and within 30 seconds it was changed so that I lost money and they gave me a "bonus" which then meant that I could not withdraw that money. Then in February of 2014 I plced another trade to expire at the end of February. Again the trade was altered to to expire Dec...

Read full review of Lbinary and 21 comments
ComplaintsBoard
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4:07 pm EST

Lbinary I'm very unsatisfied

I recently had the dealing with the company Lbinary. I invested money in trading, as well as I told them that I could afford to invest only €1 000. They took about €500, but later I found out that they charged my card for €7, 000 without my permission. I sent messages through their website, but they ignored all my messages. Now I want to find other unsatisfied customers, who lost money, and together we can open a case against this seller. Contact me, please.

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Phone numbers

+973 1619 8830 +973 1619 9345 More phone numbers

Website

www.lbinary.com

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