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LBC Lucena City Delivery Hub / uncourteous staffs and super delayed parcels

1 Quezon, Philippines

This issue should be really brought to dti's attention. Last package we have complained was delayed for almost 2weeks! Then this one. Masyado silang mahirap icontact, they wont acceot calls, and pag maswerte ka and at first sinagot nga, they will treat you and answer your query in a very rude manner. They would tell na kaya matagal ang delivery is because wala daw magdedeliver??? How come. Lbc is a forwarding the first place hindi nyo dapat pinapasok ang line of industry na yan if you cant cater clients needs and if undermanned kayo. Very disappointing! This should be escalated.

Jan 11, 2019

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