LBC Express / document delivered and released to authorized representative falsely and with incorrect day and time. tracking no. [protected]
Tracking no. [protected]
A LBC Deliveryman informed LBC or our parcel status and it is reflecting on the online tracking that it was delivered and released to authorized representative one of our guards Michael Saquilayan with the parcel document on oct 19 at 6:12pm, but it was never delivered nor received by our guard Michael Saquilayan at the said day and time.
Please see attachments for time stamp. We call one of your hotline, and they where looking at the same tracking info. and said that it was delivered on oct 19.
We are at a loss with our important documents and this is the second time it happend to us. Just today Oct 20, at around 5:10pm - a LBC delivery may delivered the same package that was supposed to have been received yesterday. Your LBC deliveryman is using the same persons name as a authorized representative, even it wasn't him who received it and worst not the same day. Pls be adviced regarding this behavior of your deliveryman.
Important documents may get lost and people will be blamed because of this miss behaviors of your personnel. We trust that your company will do something about this, and make measures to correct this behaviors.
-Mega Tech Wires and Cables, Inc.
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