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My son called me a liar
Nov.19 lbc team singapore pick up my package, they promise me that before christmas it would arrive in palawan phils. Upto now jan.7 no sign of my package. Inside was supposed to be my gifts and cloths for our 2 boys for christmas. Yesterday I called to check, then to my supprise my 7 year old son called me a big liar. My heart was broken I could not talk anymore. How could anyone pay the damage cause to me by this situation. I hope this would not happen to others. For lbc you say hari ng padala, please live up to your motto.
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4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with LBC Express. Include key areas such as:
- Service issues: Delays, lost or damaged parcels, or poor customer service.
- Transaction details: Dates, tracking numbers, and any relevant receipts or transaction references.
- Nature of the issue: Describe what went wrong with your delivery or service experience.
- Resolution attempts: Outline the steps you took to resolve the issue with LBC Express, including any communication with their customer service.
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LBC Express contacts
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LBC Express emailscustomercare@lbcexpress.com100%Confidence score: 100%Support
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LBC Express headquartersSM City Cebu, Cebu, Philippines
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LBC Express social media
Most discussed complaints
My son called me a liar 43 (opinions to this review) tracking number is not working 5 (opinions to this review) delivery team 2 cebu city, cebu 4 (opinions to this review) shipment issue. please get in touch with us through our official customer care channels. 2 (opinions to this review) Package delivery tagged as refused but not delivered nor attempted to deliver 1 (opinions to this review)Recent comments about LBC Express company
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Computer got have damaged when we received it
My name is Fernando Lacson phone no [protected] e-mail Doggyron60@aol.com
Please response I’ve been trying to reach you for a long time. The package got damaged last December
Good day!
I have a concern for the item I just picked up yesterday on the LBC branch of Cabanatuan. I sincerely requesting to hold the payment and don't give my payment to the shipper since I received Fake item. I request for the refund and I will give back the item to the shipper. Tracking number is [protected]. Thank you!
My tracking number is not working, laging sinasabing not valid anong dapat gawin, tinatrack ko ng paulit ulit pero not working puro not valid almost 2days na nasa robinson santiago lbc yung item ko
Ang sungit po ng staff niyo sa Sta. Cruz, Lubao, Pampanga branch. Kapasok pa lang namin, ang cold na ng treatment, what more nung nagtanong kami twice. To be fair, first time namin sa LBC. :)) I may consider she's having a bad day but so do I. I hope next time things will be different. :))
Bat ganun naman walang kwenta ung lbc express delay ung delivery. Lage nalng failed sa status sa online ni hindi man lng tumawag or magtext mkita mu nlng sa online failed wag ganun kz kylangan ko ung parcel [protected]
Yan po tracking number nia sir
Release authorize representative
Hindi ko kilala ung taong pinagbigyan ng dapat para saakin
I was expecting my package to be delivered within this day and yet NO ONE bothered to call my number that I have provided. Is this a poor attempt of the rider that he's too lazy to do his job? Please fix this
My tracking number:
[protected]
Cellphone number: [protected]
1 week na hindi parin na dedeliver ng LOWER RIZAL TEAM ung parcel na pinadala ko sa kaybigan ko! Laging nalang unlocated kahit binigay ko na lahat ng landmark. Meron din naman number ung receiver bat nila i call para naman ma send nila?!
Tracking No:[protected]
They send a message that that package is for.delivery today. And they don't show up.
Next day they do the same, and again don't show up. What a waste of time!
Tracking number [protected]. Philippines.
A parcel was sent from lbc chicago to philippines last saturday nov.4, I cant use the tracking number that is shown on the receipt. It says "We didn't find any records."