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Lazada Philsreactivation of voucher code

Order No. [protected] dated Jan 13, 2018 requested to be delivered on Jan 26, 2018 time when we will be in the Phils from US, TV set was still delivered 2 days after then it was tag as delivered wherein my caretaker does not have the CASH money..I have chat with 17 different associates with no actions up to now for almost 2 months already..the last person i have talked to was Jed Brian last February 18, 2018 who did not email as to what we have talked about. Their only word is 'WE WILL ESCALATE"and up to now nothing is happening. The amount involved is P7884.61 and I wand them to refund to me in CASH if they cannot give me my new voucher code for the said amount. I was back to US Feb 17, 2018. (Attachment are the chats)

He
Feb 25, 2018

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