Laura Burke / REFUND
I just got home from the hospital and was checking my account and you people charged my account $33.98 I did not authorized this charge. I am on a limited income and can't afford this plus you have put my account in the debit. I have called and canceled this account and they gave me a confirmation number of 3965882 and told me to write to you to get a refund right away. I'm sending this compliant to the BBB because the way you people did this is not fair at all. I will be waiting to hear from you. My e-mail address is firstname.lastname@example.org.
Correction letter: Did not authorize