Menu

The good, the bad, and the ugly - discover what customers are saying about Laundry Unlimited

Welcome to our customer reviews and complaints page for Laundry Unlimited. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Laundry Unlimited.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Laundry Unlimited's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Laundry Unlimited, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Laundry Unlimited. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
T
4:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Laundry Unlimited Damaged my leather jacket

I sent my newly bought leather jacket which I only wore it once to LAUNDRY UNLIMITED for cleaning on 25/6/2014 and picked it up a week later after paying $48.15. Shockingly there were several black marks on both the front and back of the jacket. I highlighted the marks to the counter lady, Linda, and told her that those marks were not there when I sent it in. She told me that she would get the 'Washing Master' to re-clean it again. I returned to LAUNDRY UNLIMITED a week later on 11/7/2014. Sadly the marks could not be removed and angrily, the so-called "Washing Master' and Linda accused me that the marks were there when I sent the leather jacket to them. They even fabricated incidents that I must have stained my jacket when I had my dessert and sat on dirty seats. I explained to them the lady had checked the jacket when I sent it in and if there were any marks, they would have noticed them. However they just ignored me.
LAUNDRY UNLIMITED was simply dishonest and unprofessional. Not only did they not clean my jacket but also accused me. I am proceeding to Small Claim to lodge an official complaint and demand for compensation.

Read full review of Laundry Unlimited
Hide full review
ComplaintsBoard
N
8:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is the FIRST and the LAST time that I will be using LAUNDRY-UNLIMITED for their services. Over the phone already told the person who is coming to collect my curtains that it has been taken down and already being put into a plastic bag supplied by me to be pick up. The person came which i passed him my curtains and to my surprise took out my curtain...

Read full review of Laundry Unlimited and 1 comment
ComplaintsBoard
M
12:34 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I read the articles complained by our fellow Singaporeans and I am dismayed and saddened by such service. Our Minister Mentor had recently shared how tough it has been to grow our Nation and the more we should love one another and live in truth towards one another. Running a business like Laundry Unlimited, cheating on their customers with dishonest...

Read full review of Laundry Unlimited
ComplaintsBoard
R
12:05 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I saw people wrote in to complain about this shop, Laundry Unlimited. I ask my son to write in here because I am an Auntie who has faced very bad service from them too. The incident that person have with the shop owner, Linda and husband is very similar to the one we faced. My son had to go down and tell them why the charges on our invoices are not correct...

Read full review of Laundry Unlimited and 3 comments
ComplaintsBoard
R
11:56 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This shop has done laundry services without acting on the customer's instruction. There have been several occasions where the clothing were dry cleaned without informing us when I have asked for laundry or washing services, stated clearly on the quote invoices. Then, when the items were delivered, they demanded payment based on dry cleaning charges which of...

Read full review of Laundry Unlimited and 1 comment

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.