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Lastman's Bad Boy Superstore / couch

1 London, Ontario, Canada

I never do this... But Lastman's Bad Boy is by far the worst company I have ever dealt with. As a result of their negligence and lack of concern for customer experience I will not have living room furniture for Christmas.

I ordered furniture in the London store on labour day weekend and was told it would be 6 weeks for delivery. At about the 5 week mark I get a call saying the fabric is back ordered and won't be at the factory until November 30. At this point I asked for my money back to purchase elsewhere and they refused. I speak to them today to find out i won't be getting the furniture before Christmas. Now even with a refund I will have no furniture for Christmas based on reasonable turn around times from other companies.

I have had agents at the store refuse to get a manager, tell me a manager will call me back and then fail to do so, and hang up on me.

Do yourself a favour and buy literally anywhere else.

Dec 3, 2018

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