Lastman's Bad Boy Superstore / all products
Bought a fridge, and bedroom set with mattress from this horrible company. The following were delivered damaged:
Dresser - visible wood chip + mirror trim on both corners are cracked + bottom drawer is broken
Chest - mirror trim on both bottom corners are cracked
Mattress - (from my other email) was unpacked by the delivery guys.
Furthermore, the delivery guys (Samuel L) were completely unprofessional as they damaged walls carrying the furniture up the stairs (they were told before hand that the walls were just painted), they also decided to climb on top of the railings to maneuver the furniture which loosened the railing, they left packaging garbage on our neighbors lawn, finally they also decided to talk to my wife in a way that made her really uncomfortable to be alone with them in our own home!
Fridge - why should we go purchase a product to clean the glue leftover from a delivery made by you guys regardless if it came like that from the manufacture. We paid for warranty and its bad boy's policy to provide quality guarantee.
Also the managers at the Shoppers world location Madia and Manny are completely unprofessional as well as they have been avoiding our calls and disregarding our issues and blaming defects on us when they clearly know they are in the wrong.
Updated by Sonia12, Jan 02, 2019
Still no word from head office as Franca the Manager keeps ignoring us. Great customer care Bad Boy!
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