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Lakeside Collection / Bad service

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Contact information:
Lakeside Collection
Better Business Bureau Complaint filed:
Failure to provide purchased products in a timely manner. Failure to
communicate the status of the order. Cashed check in November 2008 and
only provided a partial order. Order were partially Christmas products
and never received. Telephoned for status on non-toll-free number and
held on hold. Went on the website and listed questions. Never got a
response. Email on said that they had received the questions. Worst
experience ever received by an online store. Still no response to email inquiry or complaint.


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N  20th of Mar, 2009 by 
Agree Disagree 0 Votes
Dear Galus,

I really want to assist you. You have been more than patient. All I need is a little more information to help you, like your phone number, customer number/ address and a method to contact you directly. Please email me this information at help@lakeside.com and I will work on resolving this as soon as possible.

I really am sorry we disappointed you at the holidays and please be assured we will hard at rebuilding your confidence in our service.


Jodi Shafer
Contact Care Specialist

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