The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Lakeside Collection / Bad service

1 United States Review updated:
Contact information:

Better Business Bureau Complaint filed:
Failure to provide purchased products in a timely manner. Failure to
communicate the status of the order. Cashed check in November 2008 and
only provided a partial order. Order were partially Christmas products
and never received. Telephoned for status on non-toll-free number and
held on hold. Went on the website and listed questions. Never got a
response. Email on said that they had received the questions. Worst
experience ever received by an online store. Still no response to email inquiry or complaint.

Ga
Sort by: UpDate | Rating

Comments

Jo
  20th of Mar, 2009
0 Votes

Dear Galus,

I really want to assist you. You have been more than patient. All I need is a little more information to help you, like your phone number, customer number/ address and a method to contact you directly. Please email me this information at help@lakeside.com and I will work on resolving this as soon as possible.

I really am sorry we disappointed you at the holidays and please be assured we will hard at rebuilding your confidence in our service.


Sincerely,

Jodi Shafer
Contact Care Specialist

Post your comment