Lakeside Boat Services, Inc. / Overcharge for services
I resolved my overcharge issue with business owner but am afraid he's doing it to other consumers.
I went to this business to get my boat winterized. The business owner advertised a cheaper price ($250) than Olympic Boat center ($350). The Lakeside boat service owner however talked me into some drive service as well. By the time he was done, my bill skyrocketed to a total of $658.54 and I was informed that I would have to bring my boat back in the spring for him to hook all my boat stuff back up and that would cost me $175.
I was outraged because not only did he charge me more than $250 for the winterization but he charged me $350 for the drive service not counting the new cost of having him rehook everything up.
Olympic Boat center Charged me $292.17 last year for winterization and the drive service.
I went back to Olympic Boat center to see if how their services compare to what Lakeside Boat Service said they did to my boat. Olympic was shocked not only by the overcharge but at Lakeside's seperation of services and extra charges.
At first, I tried talking to Lakeside's owner over the phone to resolve the issue. The owner claimed that I was "comparing apples with oranges". I explained the research I did and he said he'd have to see the receipts to believe it. We discussed it further and he said he'd refund some money.
Weeks went by and I did not see the refund come across my credit card.
I went to the Lakeside Boat Service and complained in person. The owner was on his way out and told his accountant to "just give me what I want".
It occured to me that he may be doing this to his other patrons without their knowledge of what a fair charge is for these services. He was rude once he was called on "his mistake" and never quite apologized which tells me he does this and gets away with it often.