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Ladbrokes / none pay out

1 Ireland Review updated:

I laid 2 bets in a bookie office and the bets were captured by the girl behind the counter. The two horses won and when I gave the girl the dockets I asked how much did they pay out and she told me. Then she rang her supervisor and the supervisor said not to pay me out and give me back my stake. I refused the stake and asked for the dockets back which i given, I rang Ladbrokes Costumer Care today 22nd May 2013 and the person I was dealing with was very nice and I explained my case and he could see no reason why the two bets were not paid out. He told me to go in to the Bookie office and get them to ring him which I did and he talked to the girl in the bookies. Then he asked for me which he said the supervisor maid the decision not to pay me out and he could not over ride her and to put my complaint in here,

Ji
May 22, 2013
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Comments

  • Ni
      14th of Aug, 2013
    0 Votes

    Because I have struck a winning streak Ladbrokes have reduced the amount I can put on each bet - I have now changed bookmakers as Ladbrokes didn't care when I was losing a few hundred pounds, only when I have started to win some back. So beware and boycott Ladbrokes

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