La-Z-Boy reviews and complaints 1
View all 438 complaintsLa-Z-Boy - Model 11860u/07 recliner
I have a la-z -boy recliner that one of the retract rods broke I contacted your service department and told them of my problem I took a picture of the rod and sent it to them they said it would take about three weeks to get the part and would 174.00 so I payed them the money it been three weeks . now I get a call telling me that they can not get the part and that will have to order the motor which will be 150.00 more this is a rip off as the part that is broken unscrews from the motor there is nothing wrong with the motor.the part that is broken is made out of allum cost more than than 20.00 I have three la-z-boy recliners I expect better service than that if this is the way you do your customers than I will never but another La-z-boy I can be contacted at [protected]
Latest La-Z-Boy Reviews
Never Again Lazy Boy Store,Round Rock Texas, Salesman Raymond and Mgr Alan lied to me. Invoice # 0204421HXXS, Craig Wiseman 832-687-2882 Sofa Bait-and-switch sales tactics Sofa recliners out of Frisco, TXGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I have a lazy boy recliner, the in seat remote lasted about 2-months. The remote will not pull back the headrest and the lumbar. What a joke trying to find a new one. looking on the internet this was a poor designed product. The recliner is useless.
I have had two coiled cords on the controller break. This is a poor design. i don't know why Lay-z-boy doesn't offer a wireless option.