Over one year ago I purchased a membership for myself and my daughter. In May, 2011, I cancelled the memberships. Foolishly, I had automatic payments on my debit card for membership fees. May was the last deduction on my card UNTIL January 3, 2012. On that date, 2 deductions of $26.00 each were posted on my card. In an attempt to resolve the wrongful charge, I went to the Camarillo gym and spoke with the representative. I was told that the gym was a separate company from the company Customer Service that handles billing and was given a card for Jasmine Sanchez with her telephone number, 805-484-6644, and have attempted many times to call her. No answer with any attempt, only one time did I get a busy signal. I sent an email to "email@example.com" and to date have received to reply.
I spoke with my bank, and got the impression that this is a common problem with exercise facilities. One representative who had a similar problem said that she had to close her account and open another to stop the deductions. I am in the process of stopping, if I can, any future deductions, but I may have to close my back account and open another just to end this nightmare.
I would have never believed that any operating company would have such shoddy business practices, and involve themselves with criminal activities as indicated by criminally deducting cash from my account without my permission or knowledge.
I would never have associated myself with such a business, let alone allowed them to have access to my debt card information had I known that they were so shady. Suggest that anyone who has ever had a membership check closely their means of payments to see if they are doing the same thing to your accounts. I contacted the District Attorney's office and they said they will take pursue the matter. Suggest others in my situation do the same.