The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

LA Workout / False promises and rip off!

1 United States Review updated:

These people will make all kinds of promises and not deliver. I signed up for a year. They told me they were open 24 hours, they are not. They had 2 clubs, now they have closed one of them. I can not workout during the day and they told me thats too bad. Customer service is very poor there. They say they will call you back but they never do. I dont understand how they can promise something and not deliver, then keep your money.

Sort by: UpDate | Rating

Comments

  • Ss
      9th of Jan, 2008
    -2 Votes

    They have broken unsafe equipment. The classes are mostly oriented toward older folks in their 50s. The manager is useless. The new gym is horrible.

  • Li
      11th of Dec, 2008
    -2 Votes

    Camarillo LA workout is a real rip off. Even worse, after I quit the club they keep hunting me for more payment and threaten to report credit. When you ask for evidence of the bill, the answer is always "make payment or be reported to credit bureau.

  • Ma
      5th of Feb, 2009
    -2 Votes

    they told me that i couldn't cancel my membership unless i paid to have it sent by certified mailed... when i asked them how long they had been doing this they said 6 months.. which is bull cuz i just cancelled my step daughters membership a month before i tried to do mine. i had to take it up with my credit card company to get my gym membership canceled

  • Je
      1st of Jun, 2009
    +1 Votes

    I've been a member since 1992 and love the new gym that opened a couple of years ago.

  • Je
      1st of Jun, 2009
    +2 Votes

    I've been a member for years and love the new club that opened a few years ago

  • Al
      16th of Sep, 2009
    +2 Votes

    The Gym is under new ownership, this complaint is over two years old and Christopher you signed a contract with the old Gym! you need to understand what a contact is. The fact that your new job wont let you go workout should not be the Gyms problem if you were truly motivated you would find the time and lose the weight!

    Hope to see you working out someday

    Alan

  • Un
      8th of Oct, 2009
    -1 Votes

    I so hate this stupid policy for contract termination as well...

    When I first signed up on the whim of compulsiveness, I was told that my contract is for one year. Ater 3 months of overpaying for the monthly due membership, I decided to quit. I asked one of the managers there and he said I'd have to wait until my contract ends to do it.

    Last week, which makes it almost one whole year since I've signed up last october, I asked them about it again and the lady ended up telling me that "Oh, you're on a month-to-month contract! You could've cancelled at anytime!"

    Whooppee-effing-doo

    Okay...so now that I have to send the cancellation form to the "headquarter in Santa Monica" as she's advised me to, I just realized that there's no address of the place stated anywhere on this damn form...I don't know about you guys, but I feel that this business needs to be closed down due to poor business ethics.

  • Je
      27th of Oct, 2009
    +2 Votes

    So far, I'm enjoying LA Workout. The owner is personable and took the time to welcome me to the club. It's clean and low-pressure. My problem was with those schnooks at 24-hour Fitness. It's because of them that I joined LA Workout. I've been happy.

  • Tm
      28th of Jul, 2010
    +2 Votes

    I have been workingout at this gym for a while now and I think it's a great atmospher. The staff is friendly and very helpful. They answered all my questions. It's clean with excellent certified trainers

  • Da
      28th of Sep, 2010
    +2 Votes

    I disagree with this complaint. I have been a member of LA Workout for more than 5 years and the staff has always been helpful and really nice. The club is clean and I love working out there. They have a new club location in Oxnard. They used to have 2 in Camarillo, but the one location is better and more central.

  • Je
      28th of Sep, 2010
    0 Votes
    LA Workout - I Love LA Workout
    LA Workout
    United States
    laworkout.com

    This is the Best Gym in Ventura County. I Love LA Workout! The staff is friendly and very helpful. The equipment is top of the line. The floors and lockers are clean. They may have had problems years ago, but they are awesome today.

    If you are looking for a gym in Camarillo or Oxnard, LA Workout is the best.

  • La
      5th of Oct, 2010
    0 Votes
    LA Workout - Best Gym in Camarillo
    LA Workout
    Camarillo
    California
    United States
    laworkout.com

    This is the best gym in Camarillo, maybe all of Southern California. They have clean, state of the art equipment. The staff is friendly and helpful. The owner actually comes in and you can talk to him. It's just a great place to be.

  • Da
      5th of Oct, 2010
    0 Votes
    LA Workout - Great Gym and Staff
    LA Workout
    United States

    Love you guys! I've been a member for 4 years. This gym, LA Workout, is a great place. The staff is great, the trainers are professional and know their stuff. The owner works out there. The equipment is clean and top notch. The Las Posas location has a place for kids to be while I workout.

  • An
      10th of Oct, 2010
    -1 Votes

    I totally disagree . I have been a member since LAworkout came to camarillo and took over Camarillo athletic club. (1990) I even worked there part time. I am very aware of the antics that they pull such as double billing. If you are having a good expierence than good for you, but you are definetly the minority! The gym as all the potential in the world but when opne of the main managers/owner is never available and they continue to lose all your personal and bank info there is definetly a problem. Half the time sauna does not work and I can go on and on. Lastly its a shame that my step mother and father pay one price, my brother and his girlfriend pay another price, her parents pay a total seperate price and I have to pay the most out of all of them. What a joke this gym is I will be checking out george erb Suppose to be real good.

  • Gy
      18th of Jul, 2011
    +1 Votes

    The gym moved to a new location. Prior to the move, rumor was that the gym was closing. The front desk all gave different answers or could tell you what was going on. The owner was never there. Staff started to quit. All the trainers left...then all of a sudden they have a new location...the whole situation was suspicious. I decided to cancel after being a member since 97...i heard the horor storied with continued billing but have had no problem...i also put a stop on the auto monthly debit. I hope I can find a new gym with a low fee and friendly environment...i will not join 24 hour...they r a meat market.

  • Mo
      11th of Jan, 2012
    0 Votes

    Over one year ago I purchased a membership for myself and my daughter. In May, 2011, I cancelled the memberships. Foolishly, I had automatic payments on my debit card for membership fees. May was the last deduction on my card UNTIL January 3, 2012. On that date, 2 deductions of $26.00 each were posted on my card. In an attempt to resolve the wrongful charge, I went to the Camarillo gym and spoke with the representative. I was told that the gym was a separate company from the company Customer Service that handles billing and was given a card for Jasmine Sanchez with her telephone number, 805-484-6644, and have attempted many times to call her. No answer with any attempt, only one time did I get a busy signal. I sent an email to "customer.service@laworkout.com" and to date have received to reply.

    I spoke with my bank, and got the impression that this is a common problem with exercise facilities. One representative who had a similar problem said that she had to close her account and open another to stop the deductions. I am in the process of stopping, if I can, any future deductions, but I may have to close my back account and open another just to end this nightmare.

    I would have never believed that any operating company would have such shoddy business practices, and involve themselves with criminal activities as indicated by criminally deducting cash from my account without my permission or knowledge.

    I would never have associated myself with such a business, let alone allowed them to have access to my debt card information had I known that they were so shady. Suggest that anyone who has ever had a membership check closely their means of payments to see if they are doing the same thing to your accounts. I contacted the District Attorney's office and they said they will take pursue the matter. Suggest others in my situation do the same.

  • Da
      13th of Apr, 2012
    0 Votes

    Had the same prob! Jim Brewer is a crook!

  • Da
      13th of Apr, 2012
    0 Votes

    Sadly that was long ago they are a shadow of what they used to be =( Soon they will exist to be no more so don't lay down large sums of cash for they will not be able to deliver!

  • Mo
      29th of Aug, 2012
    0 Votes

    I was a member of Ventura LA fitness and money got tight and I asked them to please suspend my memberships. I had the daycare membership and my and my boyfriends membership. I specified specifically that I wanted all suspended. The following month I was billed for one membership and child care. I called because I figure it was an honest mistake and the manager said " you must have told them you only needed one membership suspended ." I replied " surely I didn't, I ended the conversation confirming the temporary suspension." her reply " my team doesn't lie Ms." I was so furious this manager in other words called me a liar. When we first signed up the registration people were so kind. Once I was a member this is how your treated. I cancelled my membership, took it to corporate got no where. Finally I reported them to BBB and said never again.

Post your comment