The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

La Quinta Inns & Suites / reservation policy

1 United States

My husband and I have stayed at La Quinta many times in the past with no problems. But when trying to book a suite at the Ontario, CA La Quinta on 1/25/19, we were told that we must book two or more nights to stay there. This has never happened before, and so we declined. We were able to book our suite stay at the nearby Towne Place suites. I just want to let La Quinta know that this is an unwise policy, as they lost a loyal customer.

Jan 29, 2019

Post your comment