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La Pratt Furniture / Terrible company

United States, Illinois, Chicago Review updated:
100% 2
Contact information:
La Pratt Furniture
6801 North Clark Street
Phone: 773-764-6540
The sales man, Edy sold me a sofa that was not up to what his sales described. I went in there looking for a sofa and bought a two piece sectional from a catalog he showed me on a big computer screen attached to the wall. I refused to buy it unless I saw the same sofa (didn't matter what color it was, just wanted to sit on it before I bought the one he was showing me. We went together into the back of the store where there were many boxes, furniture, etc. and he showed me a piece of sofa that he said was part of the sectional that I was going to purchase. I sat down on it and it was comfortable. Lo and behold, when I received the sofa, it was nothing like the one I sat on. This sofa is so hard that I can't even lay on it. I called Edy within 24 hours to tell him that this is not what i wanted. He said he can't take the sofa back. There is no cancellation or returns. On the receipt is says that but it also says Satisfaction Guaranteed. Well I was not satisfied. Now I am stuck with a sofa that I can't even use. This Edy is a sales crook, liar and pretends there is a owner called Al. I believe he's the owner and he uses this Al figure to take the heat off of him.


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N  12th of Nov, 2010 by 
Agree Disagree 0 Votes
This Eddie guy is a liar and should be reported to Better Business Bureau before he get hurt playing with people's money.
N  12th of Nov, 2010 by 
Agree Disagree 0 Votes
Eddie pretends that he is calling the owner, who happens to live in Milwaukee, to make decisions. I know he's a liar. He also throw high prices in the air when asking him about how much furniture costs. I know he makes these prices up to make extra money on the side. He's playing with fire messing with people's money

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