I am sure many people have had great experiences at LA Boxing of Marlboro and while I had envisioned mine being just as good, I unfortunately experienced much of the same issues that the original poster had explained.
My work schedule is highly unpredictable, however when time allows I take kickboxing classes at a place closer to my job. For the weekends, I wanted to try something similar out that was local to me so I, too, signed up to attend a "free trial" class. After completing my paperwork and discussing my goals, Bob repeatedly asked me what I was looking to get out of taking this class and whether I planned to sign up after. I explained that I had personal setbacks and am unable to commit to a schedule off the bat. As I elaborated on my fitness routine, I was asked if I would plan to drop some of my current workouts and substitute them with boxing, to which I explained that I do not plan on doing so particularly since part of my routine involves teaching a fitness format (which is by far completely different kickboxing). Rather than encouraging me to give their class a try regardless, I received an accusatory response in which I was told that "it's not worth it for me [you] and basically, I am [you are] just here from another gym to check them [us] out." This was absolutely not the case, nor my intention for stopping in to take a class. I guess that's what I get for saying "I don't know" in response to whether I plan to join. Regardless, the feeling I received from our conversation and the repeated accusation made me feel very unwelcome at this facility, at which point I decided it was not worth my time or energy to be there and left.
I've taken, as well as offered, "free trials" before, and never, have I ever, been hassled to sign up for something I have not yet experienced nor had the opportunity to think through on my own time. The reaction I would have expected was an offer to try the class out anyway and then discuss options later. Truth be told, had I thoroughly enjoyed the class, I would have signed up so that I can attend as I please, when my schedule allows; however I never got the opportunity to do so. Lesson learned. I should have driven the 25 minutes to go to a location that always makes me feel like I belong.