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KyLinTV / Quality of service

1 1600 Old Country Road, Suite 101Plainview, NY, United States

I always experience difficulties with the service this year. I had been a customer since 2006. Never thought the service would get worse. However this year whenever I fast forward when viewing, the box just "jump" the screen to the next program and I never got to see the programs I wanted without viewing the advertisements. I never have the patient and time to wait for that 5 to 10 minutes of advertisement of just after 10 minutes of viewing so I gave up. I expressed the frustration to the customer service and they didn't treat me seriously and refused to refund any fees.

Is
Jan 19, 2016

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