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12:51 am EST
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Kyles Treos On eBay Item not received

I bought a Blackberry from him on 1/25/09. A couple of hours after I paid him, all his info was pulled from Ebay. I tried contacting him and being nice hoping he wouldn't screw me over. Of course I had no more luck than any of you other victims. I just emailed him at the Yahoo address you guys had and threatened him with legal action if I didn't get my refund. We'll see what happens...

Read full review of Kyles Treos On eBay and 2 comments
Update by mlanzola
Jan 27, 2009 12:53 am EST

I take that back... I bought it on 1/13/09 Not 1/25/09.

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kyles_treos
New Ulm, US
Jan 27, 2009 5:32 pm EST

This is Kyles_Treos. We are very sorry for any inconveniences you have encountered in dealing with us. As you may or may not know, paypal limited our acct earlier this month, thus limiting us from printing out and shipping ANYTHING. We do not agree with the reason we were limited, but paypal really doesn't care. We know that many people did not receive there item and we apologize for this. Please file a paypal dispute if you did not receive your item, and you will get your money back. I would love to issue refunds, but paypal has prevented me from doing this as well. So the dispute is the only way. I hope this helps. Thanks

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mmarceau
Sauquoit, US
Jan 27, 2009 1:16 pm EST
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have you heard back from him yet? i emailed about 4 hours ago and have heard nothing.

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11:27 am EST
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Kyles Treos On eBay HAVE NOT RECEIVED REFUND

I received the incorrect Treo product that I purchased and paid for via eBay and PayPal. I returned the Treo per the issued RMA, but have not received a refund.

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Disgruntled
Beaver, US
Mar 02, 2009 12:07 pm EST

This David Bergeman/Kyles Treos is a crook and a GD liar. I bought a phone "new" and when I recievied it, it looked like a crack-head junkie used it to beat a hoe. I contacted him and got a RMA# and sent it back. I didn't receive a refund and he pulled the" file with paypal and they will refund". I did not have a tracking number but he admitted to receiving it in a email . Paypal would not use this as evidence and denied the claim. Pay Pal is a rip off service who claims to protect the buyer f them . If I run across Kyles Treos I wil beat him so hard his ###ed friggin son will feel the pain and I will never use paypal again. I am tired of these rip off Indian week-end call-center using ###.

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kyles_treos
New Ulm, US
Jan 27, 2009 5:33 pm EST

This is Kyles_Treos. We are very sorry for any inconveniences you have encountered in dealing with us. As you may or may not know, paypal limited our acct earlier this month, thus limiting us from printing out and shipping ANYTHING. We do not agree with the reason we were limited, but paypal really doesn't care. We know that many people did not receive there item and we apologize for this. Please file a paypal dispute if you did not receive your item, and you will get your money back. I would love to issue refunds, but paypal has prevented me from doing this as well. So the dispute is the only way. I hope this helps. Thanks

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4:23 pm EST
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Kyles Treos On eBay Not received item purchases

I purchased a cell phone using Ebay on January 10, 2009 . The seller is Kyle Bergemann with Kyles Treos. I noticed USPS tracking was not being updated. I emailed seller Jan 13, 14, 15, and 19. I never received a reply to my emails. I spoke to him on Jan 14th and he assured me the issue between him and Ebay would be resolved. I left 2 other voice messages on his phone. He never replied to any of my messages/emails. I tried in good faith to resolve this problem. All I wanted was the cell phone I purchased. Luckily, I purchased the product using PayPal. I have filed a claim and hope that I will get my money back. It will take PayPal 2-3 weeks to go through the process. Ebay as of 1/20/09 2:15 p.m. has removed my listing stating the seller is no longer a registered Ebay user. BEWARE! I had chosen this seller because he had (at the time) 99% positive feedback, he was a Power Seller (with a number of 4785) and had been with Ebay since 2004. I have yet to file a complaint with Ebay. I have to wait until day 11 before I can do so.

Read full review of Kyles Treos On eBay and 31 comments
Update by L Tan
Jan 22, 2009 5:43 pm EST

To all those who have paid with PayPal, please file a claim. It will send a message to PayPal about Kyles Treos.

I noticed on my PayPal, the name listed is David Bergemann. I don't know if that means anything. However, the name listed for Ebay is Kyle Bergemann.

Don't give up. PayPal will have to reimburse us and go after Bergemann.

Yes, the phone number listed is not working. They must have disconnected it either today or yesterday. It was working a couple of days ago.

Update by L Tan
Jan 22, 2009 12:10 pm EST

Kyles Treos - Support
Kyle Bergemann. Kyle’s Treos. 6 Jonathon Drive. New Ulm, MN 56073. Email: customersupport@kylestreos.com. Phone: [protected]. TREOS · BLACKBERRY ...
www.kylestreos.com/support.html - 5k - Cached - Similar pages

If you paid by PayPal, contact them to file a complaint.

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rhg
Rogers, US
Jan 21, 2009 8:42 am EST

Ordered a Troe in Mid December.
Received a unit that was not working.
Was Sent a RMA via UPS with Tracking Number
RMAed unit was received/signed by Mr Bergman on 1-5-2009
Mr Bergman sent me a USPS tracking number but never shipped a unit
I have sent over 10 emails and called 5+ times.

He has not returned any calls and has not replied to any emails.

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dani
Houston, US
Jan 28, 2009 1:41 am EST

We purchased a cell phone from Kyles Treos and paid via Paypal on 1/12/09. We did not receive the item a week later. We looked on Ebay and he was no longer a registered user. We contacted Paypal to get the refund. The refund was submitted but then was taken back. We have emailed the user and are awaiting a response.

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melissa
Lynn, US
Feb 06, 2009 10:01 am EST

this person (whatever his name is) is a loser. i bought a phone for my son for xmas. well, surprise...it is defective. he sent a new one, guess what...defective! he asked me not to file a complaint with ebay so not to ruin his perfect reputation. now of course he is no where to be found, not on ebay, not via email! now i have no phone or no refund!
consider yourself the lowest form of life. taking honest, hard working american's money and stealing it!
if anyone is in the minnesota area here is his address
6 Jonathon Drive
New Ulm, MN 56073
stop by and say hi !

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porkchop
San Diego, US
Jan 30, 2009 1:51 pm EST

Kyles Treos is a joke! I can't believe I wasted my money on this guy. I purchased a sidekick 3 from him on Jan 12th and by Jan 20th it had completely stopped working. It wont chargeor even turn on. He has completely ignored the emails I have sent him via ebay and his yahoo account. I wish I could get my $100 back for the janky phone he sold me. :(

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Jim
Harleysville, US
Jan 30, 2009 8:19 am EST

Had an only slightly-better experience with this guy Kyle Bergemann. He did ship a phone to us, but included the wrong AC adapter and did not include several items that were OEM included from the manufacturer. After I gave him a poor rating, he called us at home twice at night and offered to ship the remaining OEM items if we improved his rating. We have not seen any of the items that he promised.

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kyles treos needs JAIL!!!
Baltimore, US
Jan 29, 2009 12:08 pm EST

Oh my, I had the same problem-SCAMMER!I am out $91. that I hope Paypal reimburses, what [censored]!I would of never thought, and sure enough, same thing happened-got a usps tracking number, but nothing, no answers to eamils-nothing!###!

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mmarceau
Sauquoit, US
Jan 28, 2009 8:01 am EST
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ItsAboutTime

I'm not sure what this has to do with Kyle sending bad, defective, or incorrect products. Or sending nothing at all. Why would paypal stop him from refunding someones money? Doesn't make sense.

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ItsAboutTime
, US
Jan 27, 2009 11:05 pm EST

I ordereded a CD from a store on Ebay named ohdarnitallsales. It was a hard to find item in the Blues and Jazz genre. Not only did the seller ship the item on the same day it was ordered, they gave me another free CD at no charge at all. The shipping was free anyway. It was a used but very clean cd (both of them). I told two friends (we aren't the richest people on the planet) and they too had their items shipped on the same day they bought it and received the nicest communication. These sellers are not power sellers, their items look cool and they take care of their customers. With all the negative comments about Ebay I'd just like to point out that this sellers is pretty darn nice. My aunt is a vintage jewelry buff (is that what you call it ladies?) and she said the quality of the pins she bought was really good and the stones truly were vintage like she saw from her Mother's stuff. It is really nice to buy something online, have it packed well and on top of that, be there within days. ohdarnitallsales is in the west and I on the east coast and got mt items in two days. So did my aunt and my wife's friends. You never hear about sellers like this. My school mate's sister's Mom called her on the phone about a special order and found out that she collected antique dolls so her Mom bought one for her daughter. You only hear about the power sellers who buy their items from someone else, which is ok if the customer gets what they want but it's like driving on an old country road and coming across a Mom and Pop store, with an old coke machine in front, where it is reasonable and just mellow to shop. The owner makes all of her things which include Christmas ornaments and I thought I'd just give a shout out to ohdarnitallsales. Of course they dont make the CD's but the service was the same. people like this deserve some good customers. ohdarnitallsales

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rdclaw2000
Salisbury, US
Jan 27, 2009 10:18 pm EST
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wrong shipping address
trrytoony (218 ) View Listings | Report Jan-11-09 09:00 PST
ebay checkout changed my shipping address to another state.mean while i started getting emails from another angry ebayer claiming i stole his property, unrelated.paypals keven, claims somebody on my end changed my paypal shipping address while i was logged in.bs.then why are the ebay invoices changed too?not to mention ebays new checkout, has a link to direct you back to ebay, right?well, you get redirected but are still logged in to paypal for up to 10 minutes!WTF?they missed that one, never had time to cover it up.so i looked around the net, ebay and paypal admitted this happens, why don't they just pay me my money back instead of trying to cover it up?this is the kind of bs that is going to get the banking industry involved.we all have to file with consumer affairs.
this will stop them from bleeding sums of money from us and leaving us out to dry.i honestly though i was hacked, took out a police report on the man in another state.paypal never banked on my internet skills, i found the man and contacted him.my state would have extradited him, and was didn't do anything.i explained all this to my bank, they will get my money back and help me file with the federal gov, in an effort we should all make to force paypal to be regulated as the bank they are and stop defrauding us!
6 replies Date posted Reply #
trrytoony (218 ) View Listings | Report Jan-11-09 09:02 PST 1 of 6
http://www.auctionbytes.com/cab/abn/y07/m09/i11/s02:Story
PayPal Glitch Sends eBay Packages to Wrong Buyers
By Ina Steiner
AuctionBytes.com
September 11, 2007
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A spokesperson has confirmed that a "PayPal database issue" has caused a problem in a small percentage of eBay transactions that mixes up ship-to addresses. A few reports began surfacing late last week that eBay sellers were sending packages to the wrong users due to an apparent glitch. PowerSeller Evan Prytherch said he bought a toner cartridge from another eBay seller using Buy It Now and using eBay's PayPal payment service. He said he was surprised to receive a call from a person he had formerly sold something to who had received his package in error. "It's a potentially very, very serious PayPal issue with a lot of very nasty ramifications, " Prytherch said, adding that he wouldn't have believed if it had not just happened to him.

PayPal spokesperson Sara Gorman said the shipping team has been working on the problem over the last day or so. She said there would be no announcement made to the eBay System Announcement board because it affected such a small percentage of sellers. "We are going to work with the affected users individually." Gorman was referring to users who contacted PayPal or posted on the PayPal board. She could not say whether PayPal would actually send an email to every user affected by the problem.

One buyer affected was Ann Farmer, who had filed a class-action lawsuit against eBay in April (http://www.auctionbytes.com/cab/abn/y07/m05/i04/s02). She told AuctionBytes late last week that her daughter had received packages at her home in another town that were supposed to go to Farmer. And when she subsequently tried to pay for several additional eBay purchases, her daughter's address showed as the ship-to address, and she was unable to change it.

On September 3rd, a user posting on eBay's PayPal discussion board under the User ID mad_monkey_inc wrote, "Was going through my recent payment transactions and noticed that the last 4 had a ship to address that was not mine. The weirdest part is that the new address is confirmed. I have talked to Paypal service center and they are currently working on the problem, but they claimed the new address was being forwarded to them by ebay." Another user responded to the thread citing the same problem (http://forums.ebay.com/db2/thread.jspa?threadID=1000553683).

When asked if there was a pattern to the glitch, Gorman said she did not know. PayPal is focused on getting the issue fixed, she said.

Asked whether sellers who might take a hit in their Feedback ratings could get resulting neutrals and negatives removed, Gorman said PayPal would work with eBay on that and "do whatever we can to work with users individually."

Update 9/11/07: See an update on eBay's Chatter blog.
http://www.ebaychatter.com/the_chatter/2007/09/paypal-ship-to-.html

trrytoony (218 ) View Listings | Report Jan-11-09 14:24 PST 2 of 6
ebay has even added a link to address the problem back in july.i was never notified, anyone else heard of this link.paypal had to know about it, here is the page to report that issue, and it is going world wide web:
http://cgi1.ebay.com/ws/eBayISAPI.dll?SiteMessageDetail&category=5&threadId=392#392

trrytoony (218 ) View Listings | Report Jan-25-09 16:21 PST 3 of 6
well, i lost all three of my claims, despite overwhelming proof there is a billing/invoice problem.my bank will recover my money, and i will file more complaints into paypal.
paypal is a bank, and must be regulated as such, period.in time, they will get what they deserve, and justice will prevail, charges will be filed, and a multitude of claims will be settled.paypal will have to close in the end, then we can begin to use other, regulated payment options again.
bank of america's legal dept.seemed very interested in my claim, possibly due to my diligence in proving my case.perhaps they will take paypal from ebay when the ball drops!
it will happen, always does, many money drunk arrogant people are repeating the mistakes of the great depression, and paypal will be held to bear.

trrytoony (218 ) View Listings | Report Jan-27-09 12:51 PST 4 of 6
here is what ebay sent me when i inquired about ebay changing my shipping address on their invoice, talk about passing the buck, " Dear Terry,

Thank you for writing eBay in regard to our concern.

I understand your concern and would like to inform you that while eBay
is affiliated with PayPal, we are two separate entities. Although eBay
has acquired PayPal, we at eBay have no access to your PayPal account
which is why I am forwarding your email directly to a PayPal
representative who will quickly and efficiently look into the matter.
We do this to ensure the security of your PayPal account information.

To help you as quickly as possible, I went ahead and forwarded your
message directly to a PayPal representative.

For future reference, we can help you even faster if you contact PayPal
Customer Service directly with your PayPal questions. You can reach them
by logging into your PayPal account and then sending a secure email from
this page:

http://www.paypal.com/us/cgi-bin/helpscr?cmd=_help&t=escalateTab "

trrytoony (218 ) View Listings | Report Jan-27-09 12:55 PST 5 of 6
now, mark my words, paypal will send me an email stating contact ebay.no matter, if you pay using a credit card or bank visa, like i do, you can get your money back.fraud is fraud.that is why paypal gives you all kind of chances to "not" use your other payment methods, because it takes it out of their hands.in other words, when it is your random turn to get defrauded by them, you can file with your bank and get your money back, paypal loses that money and a few fees too!

trrytoony (218 ) View Listings | Report Jan-27-09 19:59 PST 6 of 6
got a message from paypal, the email ebay forwarded to me wa rejected, same email address i had been corresponding to paypal with.ebay claims it has no access to paypal, well, on the phone paypal accessed my ebay account.call them with a problem and see.and ebay live accessed my accounts.seems like a deliberate case of hiding the truth.but, no matter which group i talk to, they tell me to contact the buyer, or the seller.
this is an attempt to pit us against each other, to blame each other until we burn out.it is like, johnny threw the stone that broke the window, then points at the other guys and says he didn't do it.

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JustPassinThrough
, US
Jan 27, 2009 6:29 pm EST

You guys need to stop threatening him via email and just make the complaints to whoever. His post here is a lie because paypal and Ebay wouldn't allow open orders to be abandoned. They are all about the buyers now. All the criteria to make an automated complaint is right there on bothe sites. YOU WILL GET YOUR MONEY BACK. IT'S WAR AND YOU TREAT IT LIKE THAT. Don't swear or threaten just make sure they are on this like flies on a melting baby Ruth Bar. Don't thtreaten to call the police, do it. If he's running a business in that town and ripping people off, they WANT to know. It's their job. I hope you all get your money back. the fact that he's telling you to go after PayPal tells me that he did something to provoke that action by them. He should be fighting for you but he isn't. Thanks Kyle...way to make it tough for every seller on Ebay. Then again if I lived in Minnesota this time of year I might steal money to get out too so it's all good. Here's the very top secret Ebay number. Guard it with your lives! [protected]. The last time i called they wanted to know where I got the number. I told them it was posted online and I googled it :)!

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