[Resolved] Kyles Treos On eBay / Not received item purchases
I purchased a cell phone using Ebay on January 10, 2009 . The seller is Kyle Bergemann with Kyles Treos. I noticed USPS tracking was not being updated. I emailed seller Jan 13, 14, 15, and 19. I never received a reply to my emails. I spoke to him on Jan 14th and he assured me the issue between him and Ebay would be resolved. I left 2 other voice messages on his phone. He never replied to any of my messages/emails. I tried in good faith to resolve this problem. All I wanted was the cell phone I purchased. Luckily, I purchased the product using PayPal. I have filed a claim and hope that I will get my money back. It will take PayPal 2-3 weeks to go through the process. Ebay as of 1/20/09 2:15 p.m. has removed my listing stating the seller is no longer a registered Ebay user. BEWARE! I had chosen this seller because he had (at the time) 99% positive feedback, he was a Power Seller (with a number of 4785) and had been with Ebay since 2004. I have yet to file a complaint with Ebay. I have to wait until day 11 before I can do so.
Kyles Treos On eBay customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.