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Kuwait Airways / wheelchair request

1 Huntington Station, NY, United States

I recently traveled for the first time in Kuwait Airways, and had requested for the wheel chair when I booked the tickets. I got the wheel chair only at the start of my journey. In the stop over at Kuwait airport and at the final destination Delhi Airport I did not get the wheel chair. It was very very hard for me to walk and very inconvenient. I requested the staff at the airport for the wheel chair and even told them that I have the request on my ticket but no one paid attention to it or tried to help me. I did not expect this kind of service from Kuwait airways. Really very disappointing. My ticket details are as below:
Name : Vimlesh Verma
Airline Reservation Code: MI3K7F(KU).
Travel Details:
Departure: JFK to DEL on 17th Nov 2016
Return: DEL to JFK on 29th Nov 2016

I could not even go the lounge at Kuwait airport. I have the priority pass card.
Again its a humble request to please provide me the wheel chair on my return journy at all the stop over airports. I would really appreciate a call back or reply on my email ([protected]@gmail.com / +[protected]).

Thanks

Vi
Nov 18, 2016

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