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Kuwait Airways / theft from baggage and luggage damaged

1 Pakistan Review updated:

This is Tabassum Junaid from flight KW 205 on Wednesday. I am deeply traumatised to find that my luggage was compromised. I have been asking around to register a complaint and just came across your site. All my bags locks were broken and items stolen
I have a very high suspicion the people you hire for unloading are responsible. I have been sitting in deep regret seeing the amount of items I lost. These include medicines, decoration items, makeup and clothes. I have no idea what to do now. One of my bags that I bought just a week ago on my trip is damaged from the handling of your unloading staff. And one bag in particular has had a lot of items stolen as I paid for its overweight size at jfk and on reaching its weight was reduced to half. Please tell me what to do. I implore you to keep a check on the staff handling unloading as this is unacceptable. I have called the managers in Pakistan who have talked to me rudely. This is against politeness and code of conduct of a renowned airline as yours. I am deeply hurt. I want to know who will compensate for this!

Ta
Jan 11, 2019
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Comments

  • Fl
      12th of Jan, 2019
    0 Votes

    There is no indiaction that passenger Tabassum Junaid was on wednesday KW 205 flight, as
    - no eticket
    - no boarding pass
    - no bag tag
    are attached .
    It is unlear, what was the destination airport in Pakistan from such complaint .

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