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Ktown Furniture / Scam

1 United States Review updated:

I ordered furniture on March 4, 2008 from this company IN THE FURNITURE CAPITOL OF THE US.
It is now June 22 and I still do not have my furniture.

Anyone know of a company that can build a sofa and loveseat and NOT take 20 weeks to do it??
Need I say more about the lack of customer service given to me by this company??

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  • Tl
      30th of May, 2009
    0 Votes

    I'm experiencing the same issue with this company. We purchased a piece of furniture from them on 3-28-09, with a promised est delivery date of 4-6/weeks. It's been 8/weeks and after 3 calls to their store, the first line person who answers the phone, first blames their vendor (what a business partner), then says we will have Mr Morrison (Owner) call the manufacturer and us back...We have not received a call back from them in the past 2/weeks...WE HAVE CALLED 3 TIMES! This is the worst customer service I have experienced in a while. I'm starting to woner if I will ever get the furniture. Last time I will buy from there. I make sure I tell my friends and their friends not to shop from there either.

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