KTM Berhad (Keretapi Tanah Melayu Berhad) / bug in new touch n go system
i have travel from ukm to kl sentral today (24 september 2017) around 4pm-5pm..as i touch the card at ukm, it says the balance is rm30+-. however when i wanna touch out at kl sentral, it says that my card unrecognized.then the officer assist me to touch at old touch n go machine. when i use it, it credit my card about rm20+. i thought that i maybe see wrong then when i use it for lrt, im so surprised to see the balance only about rm11+. on the first time, i just wanna to let it go since im already late. however, the more i think about it, i have to get back my right since it cost me a lot while im only a student.i hope that you can solve this issue to prevent another victim of the system.thank you for your cooperation.
More KTM Berhad (Keretapi Tanah Melayu Berhad) Complaints & Reviews
- KTM Komuter - awful service 
- KTM Berhad (Keretapi Tanah Melayu Berhad) - several issues 
- KTMB - do not purchase their ticket! 
- KTM Berhad - poor service at setia jaya ticket counter 
- KTM Malaysia - komuter link card can't get refund
- KTM / Keretapi Tanah Melayu - Train captain's maniac torture behavior.
- KTM Berhad / Keretapi Tanah Melayu Berhad - timing of train arrival
- KTM / Keretapi Tanah Melayu - student i-card application
- KTM Berhad (Keretapi Tanah Melayu Berhad) - lousy customer service
- KTM / Keretapi Tanah Melayu - ticket worker