The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

KSRTC / refund not received

1 India Review updated:

I tried to book a e-ticket on 17-08-2007 from chennai to bangalore thro' KSRTC's website using my SBI Internet banking facility.

The amount Rs.502 was deducted, from the SBI account , but the ticket couldnot be booked and the "transaction Failed" message was displayed.Also the following is the transaction comment in my SBI account " OB170718IG01022908 TRANSFER TO [protected]".

I thought the amount will be repaid to my account, but till now nothing had happened.

I've sent 4 mails till now to them, but did not get any reply till now. It's really frustrating.

Sort by: DownDate | Rating

Comments

  • Ab
      1st of May, 2018
    0 Votes

    ot picked up
    Not pickuped

    I am Abhilash, I am Travelling from Thirthahalli to Banglore Yesterday (15-4-2018) Night 10.30PM. I waiting for bus near C.K Road 18 KM far from Thirthahalli i already informed to Conductor that i will get picked from C.K Road even though the conductor with out informing me he moved the bus.I want the reason for the this.I Booked the Online ticket who is repaying for my Fare for the Conductor negliience.When i called back the conductor he is not talked properly behave wrongly with the customer.

    Kindly investigate and help us for the above issue.

    Bus No:KA 19 F 3288
    PNR No: J69685615
    Conductor No:9901234222
    Trip Code: 1923 CDPBNG

    Regards
    Abhilash
    9535401445

  • Hr
      18th of Feb, 2013
    0 Votes

    HELP :
    I have canceled my KSRTC booking on 11the of Feb 2013. But still the refund amount is to received from them. Please suggest what should I do on this issue... ?

  • Sh
      31st of Jan, 2012
    0 Votes

    I tried to book a e-ticket on 30-01-2012 evening (around 7:40 Pm) for 01-02-2012 from Bangalore to Pune AC Volvo thro' KSRTC's website using my SBI Internet banking facility.

    The amount Rs.923 was deducted, from the SBI account, but the ticket couldn't be booked and "transaction Failed" message was displayed. Also the following is the transaction comment in my SBI account " OB5386601 IG89464534 TRANSFER TO 30138375629 CAO-FA-KSRTC E-T".

  • Ra
      24th of Nov, 2011
    0 Votes

    I tried to book a e-ticket on 14-11-2011 from banglore to tirupathi thro' KSRTC's website using my HDFC Internet banking facility.

    The amount Rs.1008 was deducted, from my Hdfc account, but the ticket couldnot be booked and the "transaction Failed" message was displayed.Also the following is the transaction comment in my hdfc account " POS 5326760107071156 KARNATAKA STATE TRANSFER TO Refenece number 755119 ".

    I thought the amount will be repaid to my account, but till now nothing had happened. It's really frustrating.
    Always ksrtc online booking have very bad feedback u people are cheating the customers please transfer my amount to the account i knew u will be having track record.

  • Sa
      28th of Oct, 2011
    0 Votes

    I tried to book a e-ticket on 09-10-2011 from Bangalore to ernakulam throw' KSRTC website using my axis Internet banking facility. The amount Rs.876 was deducted, from the axis account, ticket book successfully after i was cancelled on 10/10/11 my journey date was 10/10/11 cancelling charge was not credit in my account I thought the amount will be repaid to my account, but till now nothing had happened. I've sent mails till now to them.

  • Ss
      18th of Oct, 2011
    0 Votes

    I have canceled my Goa ticket. But still I did not get the refund.
    Following are the details.


    Journey Date :- 06/10/2011
    Trip Code :- 2032BNGPNJ
    PNR :- J25674831
    Seats No:- 5
    Said Refund Amount :- Rs.638.00

    Till today I have not received my amount...
    Please do the needful...

    Thanks,
    Santosh

  • Sk
      15th of Oct, 2011
    0 Votes

    i haved booked my ticket using ksrtc website and i have not got the ticket but the amount has been deducted twice .my user id bharathappu
    transcation date: 09/10/11.


    Failed Booking History

    Slno OB Ref NO Journey Date Start Place End Place Booked On
    1 OB4636600 06/11/2011 BANGALORE MUNNAR 09/10/2011
    2 OB4636624 06/11/2011 BANGALORE MUNNAR 09/10/2011
    3 OB4636706 06/11/2011 BANGALORE MUNNAR 09/10/2011

    Please refund the amount i am trying to last one week
    Thanks
    s.karna

  • Me
      27th of Sep, 2011
    0 Votes

    Hi,
    I tried booking tickets on KSRTC eticket online website on 27/09/2011 from Bangalore to Mercaca/Madekeri (coorg) via transaction ID ksrtc OB4537745 and ksrtc OB4537760. The transaction failed but an amount of RS 1752 was debited both times is debited.
    They are not picking up phone.
    How can i get a refund back ? please help !

  • Sa
      5th of Aug, 2011
    0 Votes
    KSRTC - Refund not recieved
    KSRTC
    India

    Dear Sir/Madam,

    I had booked ticket on 15th June I waited for 15 days, cash is not credited back and I had mailed KSRTC also but I did not get any reply from them. The ticket was not confirmed but money was got deducted. Now they have removed entry from my account in failed booking history.
    Please guide me with this regard and help me how to proceed further.
    Details:
    Login : sid1757
    OB reference no. : OB3955631
    Transaction Date : 15/06/2011

    Thanks and Regards,
    Santosh
    09677173794

  • Va
      27th of May, 2011
    0 Votes

    Hi,

    I booked a ticket from Tirupathi to Bangalore for 21/05/2011 which I cancelled . I am yet to receive my refund.The ticket cost was
    Rs.410.PNR no J23487696.The details are below.

    PNR Number :J23487696Date of Journey :21/05/2011
    Service Start Place :TIRUPATHIService Start Point :TIRUPATHI B.S.
    PassengerStart Point :TIRUPATHITime of Departure :18:02 Hrs.
    PlatformNumber :22or23Class of Service :AIRAVAT (VOLVO AC)
    PickupPoint :TIRUPATHI B.S.ServiceEnd Place :BANGALORE
    Service End Point :KEMPEGOWDA BSPassenger End Point :BANGALORE
    Trip Code :1802TPTBNG
    No. of Seats :1 (Adults=1; Children=0 )

    Kindly do the needful and refund the monet asap.My no 09901300221

    Regards,
    Varsha

  • Se
      23rd of May, 2011
    0 Votes

    Slno
    OB Ref NO
    Journey Date
    Start Place
    End Place
    Booked On
    1
    OB3699477
    05/05/2011
    COIMBATORE
    BANGALORE
    05/05/2011

    This was my transaction.Till date i didnt get refund.The number what they've given on their website nobody picking...very worst service...

  • Sk
      29th of Apr, 2011
    0 Votes

    i am paying twist time of money to transportation of ksrtc

  • Mp
      25th of Jan, 2011
    0 Votes

    ref Booking ref OB 33054681 REGUND NOT YET RECIEVED

  • Tu
      21st of Dec, 2010
    0 Votes

    I too had encountered a similar problem. I had booked tkt blr to pune for 10 oct 10 for Rs. 924 but cancelled it on 3rd oct 10 online. As per booking history, I should have got a refund of Rs. 676. But even till date I have not received the refund. I don't know whom to contact. please help me.

  • Ro
      28th of Feb, 2010
    +1 Votes

    severe Bed bugs problem in almost all Rajahamsa and other KSRTC buses throught Karnataka.. We cannot sit, we cannot sleep in the buses due to bed bugs especially in night buses. we have already informed to the concerned authorities but no proper response or action has not been taken so far..

    THIS WILL SPOIL THE IMAGE OF KARNATAKA TRANSPORT DEPARTMENT..
    if the action is not taken within the nearing future, we will report it to The Chief minister of Karnataka.
    we request you to take action on the above as soon as possible..

  • Pr
      22nd of Oct, 2009
    0 Votes

    I took a bus from Belandur to Silk Board, I didnot have chnage for rs 100/- I gave 100rs note to the conductor, he too didnot have change, s he wrote the balance behind the ticket as rs 90/- and asked me to collect later.

    But the problem is that due to some urgency I forgot to collect remaining 90 rs from him.

    No is there any possiblity that i can get my remaining 90 rs from the conductor...???

    Need help..!!!

  • Sr
      2nd of Jul, 2009
    0 Votes

    I have Booked ticked from bangalore to Vijayawadda through KSRTC online I didn't get the ticket but money was deducted from my bank. these customer numbers are not working. My Booking traction number is "OB1202769" .

  • It
      7th of Apr, 2009
    0 Votes

    I had booked tickets on FEB 20th, 2009, but had to cancel for some reason.After 2 months also i still did not get the refund amount irrespective of sending mails and calling them for N number of times.

    KSRTC is a big FRAUD and eating peoples money and getting profits.

  • De
      1st of Dec, 2008
    0 Votes

    I too had the same problems.I mailed to [protected]@ksrtc.org id stating the amount deducted.After few days i got a reply like this

    Respected Sir/Madam,
    > We have received your mail and the same will be verified and
    > necessary action will be taken to refund the amount. You are requested
    > to check up with the bank/statement of account for the refund amount.
    >
    >
    > Regards...
    > KSRTC
    >
    Then no news from there side.So i sent one more mail.
    Reply was

    Respected Sir/Madam,
    Please call on 080-22221325 or 22221321 *283 for delay in refund of credit card payments.
    Please call on 080-22221325 or 22221321 *280 for delay in refund of online SBI (debit cards) payments.



    REGARDS..
    KSRTC.
    I tried contacting this number but no body picked up on the first day.
    Later with the help of my friend fron banglore i contacted them.They asked to contact the bank concerned.
    The bank guys(ICICI) told that the amount will be credited in the next statement.Waiting for that.

  • Th
      14th of Nov, 2008
    0 Votes

    Credit card is ICICI the transaction Ref No: OB596304

Post your comment