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Kronos Hair Transformation Kit / fraudulent &free& trial offer

1 United States
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The "free" trial offer cost $4.95 for shipping and handling. The three bottles of "haircare" products were shipped, but three separate charges (approximately $80 each) to my credit card have since appeared. This means that the three bottles are now worth over $225. If mentioned at all on the trial offer page, these terms were not stated. I'm obviously gullible enough to try their product, but I'm quite certain I'm not insane enough to pay $225 for shampoo, conditioner, and a moisturizing hair spray. After my credit card company contacted me about the fraudulent charges, they gave me a contact number for Derm-Kronos. The number picks up but immediately says "goodbye" and hangs up. I found another number for the company on the Internet. This time, a customer service resprentative picked up. She told me I needed to contact the trial department and began to give me the number I had just tried earlier. I questioned her about this and her knowledge of what was going on with this scam. She became extremely offensive, was very rude, and hung up on me without notification. When I called back, the number picked up and gave me the exact "goodbye" message I had heard from the previous attempted number. From my research since this time, it is obvious that this is a money making scam. Their trial offer certainly constitutes fraud, and I intend to pursue compensation. I've also learned something I thought I already knew--never trust an unknown sales offer. It makes me very sad and angry that there are individual people--let alone entire companies--who purposefully employ such methods. Any employee of this organization that is aware of such practices should be ashamed of themselves and their existence. It is people and organizations like this that keep the world from being a better place than it is, and I wish them the same misfortunes that they bring to those they prey upon.

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