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Kromer Radio / Rip-off!

420 Bathurst St. Toronto, Ontario, Canada Review updated:
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I purchased a pair of Sennheiser earphones and was not allowed to try them on or try a demo pair, which the salesman stated was for hygiene reasons. They were $160 plus tax.

When I went home and tried the headphones, they were incredibly uncomfortable. In order to have the sound-blocking qualities the salesman had claimed they have, they had to be inserted deeply into the ears, resulting in an intrusive poking sensation. The sound quality was not particularly strong, especially at the base end.

Kromer Radio refused to provide a return of the product in the original packaging with receipt. Worse, they were rude and condescending.


Sort by: UpDate | Rating
  27th of Nov, 2008
Agree Disagree 0 Votes
If you could not try them (for hygiene reasons) in the store., why would you possibly think that you could return said item in a soiled state? Have you ever tried to return worn underwear?
Wake up!
  31st of Jan, 2010
Agree Disagree 0 Votes
No one was either rude or condescending until this person started threatening what she was going to do because we didn't return the earphones. This person was aggressive from the moment she walked into the store and wanted to return earphones that were well coated in ear wax. You would think she would have at least tried to clean them before returning them. The fact that someone would attempt this is rather disgusting in itself. Next time try returning your used tooth brush.

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