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Kroger / return policy

I purchased 2 cans of Similac and later realized it was the wrong kind. The same day(today) I'm trying to go get my money back with the receipt and the cans have not been opened and they refuse to give my money back. I went back to the store twice and showed them it isn't open. He said that he isn't allowed to give me a refund and that I would have to call his manager tomorrow morning and see what he can do. I have 3 kids. My twins drink neosure and I had to purchase the right kind of milk to feed them. That was $33 that I didn't have to waste nor the time. Walmart has done exchanges like this when I had my first child so I don't see the deal with this store.

Kroger
Kroger
Kroger

Ta
Mar 15, 2017

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