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4.5 11114 Reviews

Kroger Complaints Summary

84 Resolved
1400 Unresolved
Our verdict: If considering services from Kroger with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Kroger reviews & complaints 1498

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D
11:07 pm EDT
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Kroger the latonia store on winston ave in covington ky.

Please do something with the condition of the store! I have sent letters to corporate no reply. I have many times cleaned the parking lot and gone in with bags of garbage to have a worker or manager do something about their lot. It is filthy all of the time as well as the front of the store! Garbage never picked up, garbage cans overflowing, now the inside of the store is looking bad. I know that the clientel is not good but you cannot lower your standards. You have to be proud of your store and keep it presentable to the public. I have talked to 6 different managers over a few years about the conditions of the store. I was there at 7:00 tonight and it was horrible. SO why can't a manager designate a worker to periodically make sure that the trash in the cans are not overflowing out front and garbage in the parking lot is picked up. It is sad that people throw garbage everywhere BUT we have to take care of the matter. The answer that I get from the manager is.. we don't own the parking lot! WELL MY GOSH what kind of answer is that. You still need to take care of your store! I am getting so I will have to shop elsewhere. There is also grease all over the lot from cars. Please check into this! This is an easy fix. A manager can take care of this matter give a kid a job to keep the store looking good inside and out! Have them bend over like I do at the age of 65 and pick up the mess!

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2:20 pm EDT

Kroger rudeness from pharmacy help

I was treated very rude by a girl named sheri at the Logan ohio Krogers pharmacy, I was informed that a lot of other people stopped going there all because of her attitude and nothing has been done about it, she picks and chooses who to be nice too, then gossips to the other workers about the person who she just treated like crap. In my opinion, if I had a employee treating customers like crap driving them away, I would terminate her immediately especially because these are customers who came in not being rude to the employees, meaning there was no reason why she should treat people beneath her.

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2:20 pm EDT

Kroger employment/management

This complaint is regarding the Kroger in Madison at 1070 Highway 51, Store Division 492. I am currently an employee here and I must say, I have been praying for liberation from this place of work. The management as a whole is complete and utter trash. We have not had a single meeting since I have been employed here (and thats been a year) regarding store and worker issues. As long as it isn't affecting management directly, THEY DO NOT CARE! I am overworked and underpaid! I complete tasks and jobs of others without the pay and job title. Everytime Memphis comes and visits, that is the only time they seem to care and it is all a facade. We never have enough baggers nor cashiers and they constantly are cutting hours per management because they do not want anyone to go full time and among other reasons. This is a very high stress volume for it to be a grocery store and I do not recommend it to anyone.

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3:45 pm EDT

Kroger chad's smoked gouda dip

This problem has become a recurrent one.

When this dip is made correctly, more mayo I'm guessing, it is moist and very good. When it is poorly made, it's dry and rather stiff for dipping., and not nearly as flavorful.

Is there not a recipe or any quality control?

I shop at the Louisville store on South Boulder Road and purchased this item on Friday.

Great when it's good, but sucks when it's not.

Dan

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J
11:04 am EDT

Kroger "making it right" for lack of product. no rain checks or substitutions.

2 Day Sale . I went Saturday evening shelf empty . Sunday morning shelf empty . No powerade. 2 or 3 Miracle Whip . Check the sales . Very few customers there. I know they didn't sell all that product that fast . Someone needs to order according to sale. Cherie refused to give out rain checks or substitute another item . What happened to the " Make it Right " option. My mother's been shopping there 50 years . She wants to picket the store . You will lose her. They treat her different sometimes ( probably because I'm an ex employee . Customer should not go without food due to a store error . Visit dates are : 6/16/18 @ 8:40 p.m. 6/17/18 @ 9:45 a.m.
Customer # 7446 . My mother would like a rain check for the items @ prices promised . Powerade $ 2.99 12 pack 12 fl. oz. Miracle Whip 22-30 fl. oz. $ . 99

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10:29 pm EDT
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Kroger service and management

Today I was in the Mt. Orab store and seen and met the new store manager Sandy I think that was her name. Anyway I met her and was kind of let down that the previous store manager Brent was no longer there. I don't usually go to this store I normally go to Blanchester or Hillsboro. Anyway I started my shopping and notice they changed the store around and there was no longer a Natural Food section. So I went to one of the employees there I believe his name was Chris and he told me they took all the Natural food and put it all together with the regular items. I asked him why they did that and his answer was "That was the way they wanted it" real nasty. So I said OK and went on and found some of my gluten free items but it took me over an hour to get them because I had to go down every isle to get them. When I was shopping I seen a employee I know from Hillsboro that now works there and she told me they are moving just about all of first shift to either second or third shift. So I asked her what if people like me need help and she said I would have to go to customer service and and ask them. I asked her who is making that decision? She said store management and district management and no employee is happy about it. I think this is wrong. She told me that some employees work over 23 years for the company and are talking about leaving. I think this is awful to treat a employee like this. So I went to check out and seen Sandy again and asked her about what I heard from the employee I know. She said it will help the store. I asked her how people leaving and putting them on 2nd and 3rd shift would help the store and nobody on first shift to help the customers.she said and I quote "That is for me to figure out and you to shop" really nasty. I told her I will never come in this store again and she was a rude person. So she laughed and walked away. I went through the line and got the heck out of there. Now I am here to say this. This woman Sandy is a nasty awful person that needs to lose her job. I am woman that is somewhat handicapped and for her to talk to me that way is just unprofessional. And this guy Chris that is I guess is the co store manager needs to go as well. I see why people are wanting to leave the store. I for one will never go in this store again. The way they are treating there employees and there are treating there customers. Kroger should be ashamed of themselves for putting these 2 people in charge of this store and should be even more ashamed of there district management to let this go on. I myself think I am done with kroger for a while. There is a Save A Lot, Dollar General, and a Community Market I will be do business with for a while. I was very upset when I got home the way I was treated and if I worked there I would not want to be treated this way buy these people.

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8:44 pm EDT

Kroger parking lot - carts

I went to my local Kroeger at 8:00pm on a Monday night. A regular Monday, no holiday. I could not find a cart in the store to save my life.
So, I walk outside and low and behold!
There are all the carts.
This is 100% unacceptable. There is more than one person not doing there job tonight folks.
I'm pregnant, so I can only imagine others frustration.

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7:28 pm EDT
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Kroger romaine blend

I bought your Romaine lettuce blend from Ralph's and was very disappointed with it's contents.
Majority of the packet was full of the thick white veins and the stalks that are bitter and unpleasant to eat.
I landed up throwing half of the packet away and will never buy it again!
The white stems and veins cause an allergic reaction where my fingers, hands, ankles and feet swell.

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1:19 pm EDT

Kroger service and merchandising

dToday was the last time I will go to Kroger in my neighborhood. The service is spotty at best and today it was maddening. The specialty meat counter is friendly once in a while, but not today. The fellow acted like it was a bother to wait on me. Then in shopping several items that I buy all the time are missing. When I have asked why not order more I am told they have no storage or sometimes another made up reason. Then at the service desk I waited 10 minutes for the lone customer service person to finish with the one customer ahead of me. A man walked up and asked her a question and she proceeded to wait on him. I asked for my tickets back and she would not give them to me. I had to wait for her to finish with this man. For all of this and the years of frustration in shopping at Kroger in Poplar Plaza in Memphis, I say adios! Never again. I spend about $200 per week there, sometimes more for a party. Fresh Market, Sprouts, Superlo, Aldi and Save a Lot here I come.

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2:38 pm EDT

Kroger customer service

We were excited to see that they had the new star wars hot wheels line of cars. Unfortunately, when we got up to the check out they rang up as $4.99 per car, the display said $1.00. It took 5 ladies, 10 minutes and a phone call to tell me that the product was stocked wrong and that I could only get 1 car for that price.in the end it was supposedly match box cars and not hot wheels for a $1.00.

When I go shopping I don't grab the item and check the upc code to see if it matches the pricing put up by the employees, I usually look at a sign for the price and determine whether or not I want to purchase an item. After the phone call to another manager (who couldn't be bothered to come and see what was going on) it seemed as if I was being accused of moving the cars into that spot to purchase them for that price. Normally, when a company does something wrong they look at ways to fix the issue and not accuse the customer's of wrong doing.

The fact that it took 5 ladies to ultimately piss us off and make us not want to return to the store again is a horrible business model for customer service. Some training might need to be the focus if the company plans on retaining customers for furture business. We've just moved to texas from a part of the country that doesn't have any kroger's and this was a horrible first impression of the company. We went there because it's the closest to our home maybe, we'll decide to drive a little further to a business that we know has better prices and great customer service!

In the end the price was only being honored for 1 car because I had all 8 cars of the series, I was still going to buy them but, when the toy manager made the comment that someone must have moved them there (implying us) because we just had inventory, made us decide to not buy any of the cars. After I made the comment about how it was ridiculous that their customer service was this bad considering there were 5 people, a phone call to another manager and someone accusing the customer of wrong doing that the front end manager offered us a free car (which we declined to accept). All the cars where on that display and should have been honored.

We cannot ever recall having customer service that was this horrible and we spent $150.00 and we're going to see if there was a full case (24) of marvel toys that were $3.00 a piece in the back to purchase but with how everything was handled we decided we would go to a competitor to make our purchase.

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6:32 pm EDT

Kroger kroger 405.

The last year I worked for the kroger company at store 405, in bartlett tn, was the worst. It got steadily worse as "new" managers came into the store. Mrs. Bryant (assistant store manager) and Teresa on the front end lead was the worst of the 2. They have ran away the best workers they had including myself. When union has been called on these 2 and nothing was done about them, this store and company has a problem. They have a bad attitude and are prejudiced. They think they have all this authority but in reality they have been making matters much worse. I went on leave for the military for a month, and came back to work that following Monday getting home saturday. I had terrible shoulder pain Tuesday morning and couldn't see my pcp until the next Monday. So I went and got a note from the hospital I went to, but they gave me a note for that day only and put me in muscle relaxers for 3 days, which I couldn't work on. Come that Thursday I was still hurting and in pain but again I couldn't get into my physician until the 14th. So I went to work in drug gm that thursday june 7, 2018. I was called up front to help cashier and bag, because the front end had 7, yes 7 people quit. I told them I was still hurt and couldn't help up front, Bryant then confronted me saying that my note was for only a day with no restrictions, and that since the note said that I should be able to go help up front. And if I had restrictions I shouldn't be at work. First of all, I got hurt doing my service for my country, and second I've seen people hurt at work before including sick with flu. I had to return to work even while I was hurt, because I cant afford to stay off any longer. But I walked out that day, the pain and the blatant disregard from management is just way over the top. I quit the next day. If kroger keeps on with these managers who have too much power in their head, the company will go down the drain. I and many customers can already see it going down. This location is bad, roaches in the break room and on the sales floor. Baggers cross contaminate customers food items. For the amount of pay Kroger pays its employees and the amount of stress the employees take daily Is why they cannot keep anyone, and why everyone leaves.

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4:58 pm EDT

Kroger primerib and horseradish chips

Hello. I recently purchaced 4 bags of primerib and horseradish chips. Previously they were some of the best chips i have ever had. These 4 bags were bland with no seasoning. They were still pretty good as far as chips go...but not primerib good. Im just wanting them to get back to normal because they are so good. Please let me know if it was just a faulty batch or if the recipie changed. Thanks.

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2:17 pm EDT

Kroger inaccurate prescription and price

Called and spoke with Kroger pharmacy associate around 9:15am on Sunday June 3rd, 2018. Kroger Rx employee stated 3 items ready with a monthly supply of $49ish. Asked again for specifics of price for the month. She advised of obvious price changes of the monthly supply. (Money was loaned to me because I'm in the last semester of my bachelors nursing program and will go on for my nurse practitioner). Picked up Rx around 1400 Sunday via drive-thru window paid the $49ish for the three monthly supply scripts. Around 1530 Sunday checked my bottles and the prescription I paid the $49 contained 6 pills, not a 30-day supply as stated prior. Called the pharmacist and she refused to honor the other 24 pills. (As if I was negligent for not checking their work). Advised her I spoke with someone in that dept at 9:15 am. She spoke with the employee and she denied the morning conversation and price quote. (If I wasn't given a price what was the point of calling, and how would I know how much money I needed to borrow). She spoke with the employee and she denied the morning conversation and quote. Pharmacist again refused to correct the issue, per her she believed the employee. Pharmacist left me with 2 option either bring the 6 pills back for a refund or pay the difference to get my prescription corrected. Photo of the incorrect script is provided below and home phone number is [protected]. I do request the quoted price to be honored and my monthly amount corrected. No one is responsible to double check the work behind the counters of drug stores. This is why we spend many weeks or years in specialized programs to provide proper information, adequate information, and hazardless information. As a healthcare provider and as someone who will have privileges to prescribe to her patients medications, as well as suggesting pharmacy suppliers such as Kroger pharmacy this is unacceptable. (You should be able to notice the inconsistency with the receipts and bottles).

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7:23 pm EDT

Kroger management

Hello, I am proud to say that I am a dedicated Kroger shopper. I frequent the one in Hebron most often, The staff there is so nice and I say hi to many of them. Stephanie is wonderful, Sandy and Tony are both great!
My complaint comes from an incident I over heard when shopping on Sunday between a manager and an associate. The manager was having a conversation with this associate and I couldn't believe my ears. This manager called this associate an "Idiot"!
Maybe I'm old fashioned but I am a true believer of professionalism and respect...neither of which this manager possessed. How in the world is it ok for a manager representing a well known company to speak to someone in that manner, let alone on the business floor? I was applaud, I walked straight over and ask for both of their names. Joe is the "manager" and the young boy he was speaking to was named Brendan. Please tell me, that Kroger does not endorse such behavior! This boy was so embarrassed that he immediately left the store. I felt it necessary to bring this to your attention rather than expose such behavior to social and other types of media. Joe is NOT a good fit for his current position.

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12:11 pm EDT
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Kroger kroger frozen corn on the cob

I purchased your frozen corn on the cob the other day UPC 011110870780. I have always purchased Green Giant brand previously but since it was not carried in my Frys store I thought I would give this a try. This was a pure waste of $2.79. My husband will eat almost all corn, fresh or frozen but this product he took two bites and said, no more. This corn was tough, flavorless and tasted like it was just very old corn. I will have to find another store that carries Green Giant brand because I will never buy this again. This confirmed my suspicions about store brand food. It is just no where near up to par.

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7:15 am EDT

Kroger unethical behaviour

06/1/2018 the supervisor of click list (tamara grissom) had known for two weeks that I had lost my full time status and didn't bother to inform me. There was a discuss on vacation time with another co worker and I was informed then in front of other co workers. Very unprofessional. This same supervisor lets another co worker show up late every day and says its not her responsibility to do anything about it. It's his time. This same employee after showing up late goes to lunch after only being there an hour. There is a click list lead brandi evans that goes out to smoke when ever she wants and is not made to clock in or out. Like I said this is very unprofessional.. It has been brought to the supervisors attention with not a thing done about it.

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6:12 am EDT
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Kroger several complaints lately

Dear customer service - kroger

I have never made a complaints about kroger and shop there several times a week for years until now.

(1) changes in location of products - very confusing to shoppers. I was in the store again yesterday; and really I heard 5-customer while in the store complaining about how dis-functional the store is now. It does not flow easy.

(2) new system of giving you a digital meter to scan your groceries and placing in a bag yourself is not easy for older people. I was watching them friday and sunday trying to use these. Get rid of them please; long term it may save on employees but customers are going to get frustrated and go somewhere else. This is no customer service.

(3) so many self check out lines out in?
If you look at the number of people that used the self check out lines prior to putting in the 15-18 self check outs now. You will notice that people like to speak to the cashiers and ask questions sometime; if they don't then go to the self check out lines. Krogers is now shoving this down the consumers throats
After they have spent hours shopping in the store.
Make it a pleasure shopping for your products; not a job.
Check out publix the way they present.
Krogers was doing such a good job? What has changed; have you changed marketing people or what?
This is not being considerate to the consumer and makes me want to drive further to other stores now so I am not so frustrated.

(4) halo tangerines

What is going on? Every week I buy 2-bages of halos?

The last two weeks I have had to purchase "clemetine" tangerines and both times they were green and sourer?

Then I see a sign that you are no longer carrying domestic tangerines but imports.

Not a good thing kroger!

I think you guys are making mistakes trying to improve you bottom lines.

The gas points I receive are great and encourages me to buy more to get the gas points which I have been.

However, find myself going to limit going there now; just because of being frustrated.

I shop at 3-kroger stores in the rankin and madison county, mississippi areas.

Regards,

Donald truett
Ridgeland, ms

Main store
Kroger store
Old canton road,
Ridgeland, ms

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6:50 pm EDT
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Kroger bakery fresh goodness donuts

I purchased a package of Bakery Fresh Goodness Donuts on June 1, 2018 at the Thornton Rd Kroger Lithia Springs, Ga area...as I'm eating the donuts, I started to choke on something and it was some glass. I have been a valued customer for years and this could have caused serious harm to me and my small children... I feel the need for some compensation per this was your error.

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Update by Chaunkaila
Jun 03, 2018 7:05 pm EDT

I purchased a fresh package of Bakery Fresh Goodness Donuts on June 1, 2018 at Kroger in the Lithia Springs Ga area..Upon eating the donuts I began to choke on something..As I'm gagging, some glass was spit up the was inside of these donuts. I was also feeding these donuts to my younger children that could have been harmed as well. I have been a valuable customer for years and feel a compensation is substantial per this was no fault of mine.

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5:15 pm EDT
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Kroger pharmacy

Hi, I arrived at Kroger Pharmacy at 6pm the other day and got in line with two other people. The pharmacists then told me to get out of line because they were closed, despite continuing to serve the other customers in line. I was there to pick up my medication that usually takes 5 minutes. They were incredibly rude to not serve me while serving other customers that had been in line not a minute after me. I currently go to the Kroger Pharmacy in Richmond, KY. I believe that if they are still serving customers, they should still be accepting them until they are finished with the line, just like any other job. I hope this is talked about with your employees so they are not lazy and refuse to serve customers because it is a minute past closing.

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2:21 pm EDT

Kroger check payment

I spent 2 hours shopping with about 20 minutes standing in line on Sunday 6-3-2018 at Kroger located at 5965 Hoover Road Grove City, Ohio 43123. I understand this is a busy time for the store and the wait in line was to long but understandable. I have paid by check at this location for my large grocery purchases the entire time I have shopped with Kroger (please check my purchase record/Kroger Card). Upon check out my check was not accepted and the store required another form of identification. I was the told they would "Suspend my order" and go to customer service and stand in line again to show my additional identification in order to make the purchase. I then asked to speak with a manager. The clerk did page a manager and the manager did not respond to speak to me. A manager did call the clerk and I was told there was nothing they could do to help me even after my request to speak to a manager. I then requested the entire order be cancelled and my check and coupons be returned. The clerk seemed to be baffled and wanted to know what they were to do with the items I had selected. I stated Kroger is refusing the sale that I am attempting purchase and want to force me to spend more time and inconvenience to complete the purchase. The clerk then stated he had deposited the coupons in locked drawer and only a manager could open the drawer. I then again stated I wanted the order cancelled and the return of my coupons. A "manager" was then called and responded. I again stated my concerns and was told this is a new company policy and she could not help me. My coupons were returned and my check was returned to me. I then left the store in total amazement as to my experience with Kroger.

I have made my current grocery purchases at Meijer located at 2811 London Groveport Road Grove City Ohio 43123 just minutes from your location.

My purchase was over $300.00 prior to coupons which in normal for my full grocery shopping (check records).

I have been told that these complaints strike on deaf ears and upper management does not read/nor care about them. This I find difficult to believe but I will see for myself.

If this is a "New Policy" your customer should have been notified in order give to consumer the option to continue the relationship with Kroger or find a new grocery store.in addition to not being informed of a policy change that directly affected how I've always shopped at your location, it's also very embarrassing to be arguing with your staff for the first time in twenty years.

I feel I've been loyal to a fault, even through your disaster of a remodel, however that loyalty wasn't matched by your staff today. Your business will survive, but not with my patronage.

A once loyal customer,

David J. Magaw
[protected]@yahoo.com
Kroger card number [protected] 2)

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Kroger Customer Reviews Overview

Kroger is a popular grocery store chain that has been serving customers for over 135 years. The company has a strong reputation for providing high-quality products at affordable prices, and this is reflected in the positive reviews that it receives from customers.

One of the most commonly praised aspects of Kroger is the wide variety of products that it offers. Customers appreciate the fact that they can find everything they need in one place, from fresh produce and meat to household essentials and personal care items. Many reviewers also note that Kroger has a great selection of organic and natural products, making it easy for health-conscious shoppers to find what they need.

Another positive aspect of Kroger is the company's commitment to customer service. Many reviewers note that the staff at Kroger stores are friendly, helpful, and knowledgeable, and that they go out of their way to ensure that customers have a positive shopping experience. Additionally, Kroger offers a variety of services to make shopping more convenient, such as online ordering and home delivery.

Finally, customers appreciate the value that they get from shopping at Kroger. Many reviewers note that the prices at Kroger are competitive with other grocery stores, and that the company offers a variety of discounts and promotions to help customers save even more money.

Overall, Kroger is a well-respected grocery store chain that offers a wide variety of products, excellent customer service, and great value for customers. If you're looking for a reliable and affordable place to shop for groceries, Kroger is definitely worth considering.

Kroger In-depth Review

In Summary: Kroger stands out as a comprehensive grocery provider with a rich history and a strong market presence. They offer a wide variety of products, including fresh and organic options, at competitive prices. Their customer service is generally reliable, and the store ambiance is conducive to a pleasant shopping experience. The online shopping platform is user-friendly, with various delivery and pickup options. Kroger is also involved in sustainability efforts and community engagement. While the checkout experience is efficient, there is room for improvement in their health and safety measures. Overall, Kroger is a solid choice for those looking for a one-stop-shop for their grocery needs.

Company Overview: Kroger has a long-standing history and is a well-established player in the grocery industry. With a significant market presence, it serves as a go-to supermarket for millions of customers.

Product Range and Quality: Kroger offers an extensive range of products, from pantry staples to gourmet items. The freshness and quality of their produce often receive positive reviews, and they provide a good selection of organic and specialty items. Their private label products are also a hit for offering quality at a lower price point.

Pricing and Value for Money: Prices at Kroger are competitive, and they frequently offer sales and promotions. Their loyalty program provides additional discounts, making shopping there a good value for money.

Customer Service: Staff at Kroger are generally known for being knowledgeable and friendly. They are responsive to customer inquiries and complaints, with assistance readily available in-store.

Store Ambiance and Layout: Stores are clean and well-organized, with clear signage and easy navigation. Kroger also makes efforts to be accessible to disabled customers.

Online Shopping Experience: The Kroger website is user-friendly, with a broad selection of products available online. Pricing is consistent with in-store prices, and they offer convenient delivery and pickup options. Their mobile app enhances the shopping experience with additional functionality.

Checkout Experience: Checkout lines at Kroger are typically efficient, and they offer self-checkout options. A variety of payment options are available, and security is taken seriously.

Sustainability and Community Involvement: Kroger is involved in environmental initiatives and sustainable practices. They also actively engage with and support the communities they serve and have ethical sourcing policies in place.

Health and Safety Measures: Kroger maintains cleanliness and sanitation practices and complies with health regulations. Their response to COVID-19 includes safety protocols to protect customers and staff.

Return Policy and Customer Satisfaction: Returning items at Kroger is straightforward, and the refund process is efficient. They take customer feedback seriously and follow up on resolutions to ensure satisfaction.

Additional Services: Beyond groceries, Kroger offers a range of services including pharmacy, banking, gas stations, and other in-store services, adding to the convenience of shopping there.

Overall Experience and Recommendations: Kroger is a reliable supermarket with a strong product selection and good customer service. While it generally provides a positive shopping experience, it could improve in health and safety measures. It stands favorably when compared to similar businesses and comes recommended for those seeking a full-service grocery store.

How to file a complaint about Kroger?

### Guide for Filing a Complaint Against Kroger on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Kroger in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Kroger.
- Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Kroger on ComplaintsBoard.com.

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www.kroger.com

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Use this comments board to leave complaints and reviews about Kroger. Discuss the issues you have had with Kroger and work with their customer service team to find a resolution.